Senior User Researcher — Public Sector (Hybrid, UK)

Capgemini Consulting; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading consulting firm in Manchester is looking for a User Researcher to join their multidisciplinary teams. This role involves working closely with designers, business analysts, and developers to deliver high-quality digital services. You will devise research strategies, conduct various user tests, and present insights to improve service development. A degree in user research or a related field is required, along with the ability to work in a hybrid model. This position offers the opportunity to impact public sector initiatives and enhanced career development opportunities.

Benefits

Flexible benefits package

Training and development opportunities

Peer Recognition Portal

Qualifications

• Extensive knowledge and proven experience of user research methods.
• Ability to create research plans and recruit diverse samples.
• Experience working in government contexts.

Responsibilities

• Develop user research strategies.
• Collaborate with teams to enhance digital services.
• Conduct usability testing and present insights.

Skills

Human Factors and User Centred Design

Planning research

Usability testing and interviews

Analytical skills

Mentoring junior researchers

Agile development environment

A/B testing

User needs identification

Education

User research related degree

Job description

A leading consulting firm in Manchester is looking for a User Researcher to join their multidisciplinary teams. This role involves working closely with designers, business analysts, and developers to deliver high-quality digital services. You will devise research strategies, conduct various user tests, and present insights to improve service development. A degree in user research or a related field is required, along with the ability to work in a hybrid model. This position offers the opportunity to impact public sector initiatives and enhanced career development opportunities.