Senior Technical Account Manager – Security & DLP

Methodfi; Remote; GBP 60,000 - 80,000; Full time

Job summary

A tech company focused on data security is looking for a Senior Technical Account Manager to join their team in the UK. The successful candidate will play a pivotal role in resolving technical issues and supporting enterprise customers. With a deep understanding of EDR/DLP technologies and strong communication skills, you will troubleshoot complex problems and collaborate with engineering teams. This position offers a unique opportunity to contribute to the development of innovative data security solutions alongside industry experts.

Qualifications

• 4+ years of EDR/DLP endpoint experience required.
• 3+ years of experience in a Technical Account Management or similar role.
• Strong understanding of SaaS-based security products required.

Responsibilities

• Analyze, troubleshoot, and resolve complex technical issues.
• Serve as point of contact on customer escalations.
• Coordinate feedback with product management and development teams.

Skills

EDR/DLP endpoint experience

Communication skills (English)

Organizational skills

Technical troubleshooting

Tools

PowerShell

Windows

macOS

Linux

Job description

A tech company focused on data security is looking for a Senior Technical Account Manager to join their team in the UK. The successful candidate will play a pivotal role in resolving technical issues and supporting enterprise customers. With a deep understanding of EDR/DLP technologies and strong communication skills, you will troubleshoot complex problems and collaborate with engineering teams. This position offers a unique opportunity to contribute to the development of innovative data security solutions alongside industry experts.