Senior Tech Ops Engineer - Sat-Wed Shift + Allowance

CME Group Inc.; Belfast; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading derivatives marketplace in Belfast is seeking a Senior Tech Ops Engineer to join their Technology Operations Command Centre. The role involves troubleshooting and monitoring customer-facing environments, working weekend shifts from 7am to 4pm Saturday to Wednesday. The ideal candidate will possess Linux proficiency, experience with incident management tools, and excellent multitasking capabilities. The company offers comprehensive benefits including a bonus program, private medical coverage, and hybrid working options.

Benefits

Bonus Programme

Private Medical and Dental coverage

Gym Membership

Education Assistance – MBA/Advanced Degree/Bachelor Degree

Qualifications

• Proven experience in a technical support or troubleshooting-focused role.
• Hands-on experience with monitoring and incident management tools.
• Ability to prioritize in critical, high-pressure scenarios.

Responsibilities

• Monitor customer-facing environments including Production and Disaster Recovery.
• Remediate system and application issues in described environments.
• Coach team members on incident management processes and improvements.

Skills

Linux proficiency

Technical support experience

Multi-tasking

Communication skills

Experience with monitoring tools

Experience with cloud platforms

Tools

Helix TSOM

OVO

Remedy

UC4

Job description

A leading derivatives marketplace in Belfast is seeking a Senior Tech Ops Engineer to join their Technology Operations Command Centre. The role involves troubleshooting and monitoring customer-facing environments, working weekend shifts from 7am to 4pm Saturday to Wednesday. The ideal candidate will possess Linux proficiency, experience with incident management tools, and excellent multitasking capabilities. The company offers comprehensive benefits including a bonus program, private medical coverage, and hybrid working options.