Senior Support Engineer - Onsite (Cambridge) | Customer-Facing Tech

SR2 Clean Energy; Cambridge; On-site; GBP 75,000; Full time

Job summary

A leading clean energy company in Cambridge is seeking a Senior Support Engineer to provide technical support to customers integrating software and electronics products. This role involves capturing customer requirements and feedback to influence product development, as well as preparing documentation and supporting customer visits. Offering a flexible salary of £75,000, this is a great opportunity to join a growing team in a customer-facing position.

Benefits

Flexible salary

Profit share

Qualifications

• Ability to provide technical support to customers integrating software and electronic systems.
• Experience in software development or testing activities.
• Strong customer-facing skills and prior client involvement.

Responsibilities

• Provide technical support to customers during integration.
• Understand and communicate insights about product range.
• Capture customer feedback for product improvements.

Skills

Technical support

Customer engagement

Product knowledge

Tools

C

Python

Java

Job description

A leading clean energy company in Cambridge is seeking a Senior Support Engineer to provide technical support to customers integrating software and electronics products. This role involves capturing customer requirements and feedback to influence product development, as well as preparing documentation and supporting customer visits. Offering a flexible salary of £75,000, this is a great opportunity to join a growing team in a customer-facing position.