Senior Product Owner - Multi-Channel Communications Platform

NewDay Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial services provider in Greater London is seeking a Senior Product Owner to lead the Contact Services Product. You will manage all communication functions while ensuring effective customer engagement across various channels. Ideal candidates have experience in regulated environments, a strong background in product management, and excellent collaboration skills. This role offers a chance to significantly impact product strategy and delivery, fostering a diverse and inclusive workplace.

Qualifications

• Proven background as a Product Owner or Product Manager.
• Strong understanding of communication platforms.
• Experience in a regulated environment, preferably financial services.

Responsibilities

• Manage the communication functions for outbound customer engagement.
• Set the vision and roadmap for the Contact Services Product.
• Prioritise the product backlog based on data and insights.

Skills

Product management experience

Understanding of communication channels

Analytical skills

Collaboration skills

Tools

Azure cloud services

Job description

A financial services provider in Greater London is seeking a Senior Product Owner to lead the Contact Services Product. You will manage all communication functions while ensuring effective customer engagement across various channels. Ideal candidates have experience in regulated environments, a strong background in product management, and excellent collaboration skills. This role offers a chance to significantly impact product strategy and delivery, fostering a diverse and inclusive workplace.