Overview
London - Hybrid
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the role:
We’re seeking a Senior Product Manager to maximise diner bookings and business growth by owning the product vision and roadmap for our two largest online booking channels: the core reservation widget and our strategic partner APIs. This London-based, hybrid role requires expertise in product management, strategic analysis, and communication across global teams.
Responsibilities
- Drive Conversion via the Core Reservation Widget: Own the product vision and roadmap for the reservation widget, a critical channel for online bookings. Primary focus on optimising UX and conversion rate to maximise dining demand on partner sites.
- Lead Platform Enablement for Strategic Partners: Define strategy and requirements for core booking APIs, working with large restaurant groups to ensure seamless, scalable integration with the OpenTable platform.
- Identify and execute diner growth opportunities within your product area by collaborating with product, cross-functional teams and external stakeholders, using data-driven insights.
- Lead cross-functional analyses (e.g., conversion funnel optimisation, A/B testing strategy, user segmentation) to develop actionable recommendations.
- Build and evangelise data-driven business cases for projects within your product area.
- Drive product definition, prioritisation, execution, and evangelisation of strategic projects; coordinate across multiple cross-functional teams to advance core booking platform initiatives.
- Communicate effectively with peers and cross-functional stakeholders, articulating how initiatives align with broader line-of-business strategy.
- Monitor diner and customer trends relevant to strategic initiatives and influence the roadmap and stakeholder decisions.
Experience and Qualifications
- 4+ years of experience in product management, strategy, or analytics in a technology company, with a solid background in product management.
- Experience working with and analysing data, and managing multiple projects.
- Experience working with product and engineering teams.
- Business strategy or consulting experience is a plus.
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Income protection and life assurance
- Employee Assistance Program - including 24/7 GP & free legal advice
- Pension plan contributions
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.