Senior Post-Sales Engineer – Enterprise Print & Cloud (Remote)

Apogee; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading technology solutions provider seeks a Post-Sales Escalation Engineer to provide exceptional customer support for enterprise print management solutions. The role is fully remote with periodic office meetings in the UK. Applicants should have proven experience in networking and enterprise solutions, along with strong communication skills. Besides competitive benefits, the company values integrity and inclusivity.

Benefits

Flexible working options

33 days holiday

Pension scheme

Life assurance

Professional development sponsorship

Employee social events

Qualifications

• Proven experience supporting enterprise print management solutions.
• Strong understanding of networking, Active Directory, server infrastructure, and cloud platforms.
• Superb communication and customer-facing skills.

Responsibilities

• Partner with customers across varied IT landscapes.
• Provide expertise in print and scan management solutions.
• Troubleshoot complex issues via remote tools.

Skills

Support for enterprise print management solutions

Understanding of networking

Customer-facing skills

Methodical under pressure

Tools

PaperCut

uniFLOW

Active Directory

Cloud platforms

Job description

A leading technology solutions provider seeks a Post-Sales Escalation Engineer to provide exceptional customer support for enterprise print management solutions. The role is fully remote with periodic office meetings in the UK. Applicants should have proven experience in networking and enterprise solutions, along with strong communication skills. Besides competitive benefits, the company values integrity and inclusivity.