Senior Manager Digital Store

QVC Group, Inc.; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading global retail company is seeking a Senior Manager for their Digital Store team in Chiswick, London. This key role involves leading the digital commerce strategy to enhance customer experiences across the app and website. Applicants should possess a Bachelor's degree and proven experience in digital sales management at a senior level. You'll encourage high standards of performance and collaboration while overseeing digital promotions to achieve commercial targets. This is a hybrid position requiring onsite presence two days a week.

Benefits

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Company discounts

Qualifications

• Proven experience in digital sales management, retail, or global merchandising at a senior level.
• Strong leadership skills with the ability to coach and develop team members.

Responsibilities

• Lead the strategy and execution of digital commerce channels.
• Drive digital strategy, ensuring compelling customer journeys.
• Oversee digital promotions and activity schedules.

Skills

Digital sales management

Commercial acumen

Strategic thinking

Communication skills

Stakeholder management

Education

Bachelor's degree or higher

Job description

Senior Manager Digital Store page is loaded## Senior Manager Digital Storelocations: UK, West London, Chiswick: QVCtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R81142Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.**Your Opportunity, Your Team**The Senior Manager – Digital Store (Web and App) supports QVC UK, leading the strategy and execution of our digital commerce channels to drive commercial growth and deliver an exceptional customer experience.You'll be a key member of the Platforms, Digital Store team, working closely with commercial and cross-functional leaders to shape the future of QVC's app and website.**Where You'll Work*** This role is **hybrid** and will require you to be onsite at Chiswick Park, West London 2 days per week. Onsite days are predetermined and standard across the company.**What You'll Do*** You will provide strong leadership to the Digital Store trading teams, setting high standards for performance, collaboration, and accountability.* You'll drive digital strategy and execution, ensuring our app and website deliver a compelling customer journey and meet commercial targets.* You will oversee digital promotions, activity schedules, and BAT (Buy Anytime Transactions) forecasting, working closely with Planning and Buying teams.* You'll continuously review and optimise digital execution, benchmarking against competitors to ensure QVC remains agile and innovative.* You will champion best practice, coaching and developing team members to create a high-performing and inclusive environment.**What You'll Bring*** Bachelor's degree or higher.* Proven experience in digital sales management, retail, or global merchandising at a senior level.* Strong commercial acumen, strategic thinking, and people leadership skills.* Excellent communication and stakeholder management abilities.**Disability Confident Scheme**QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.Our **Total Rewards** package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screenWe’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!