Senior Lettings Negotiator

LRG; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading property agency in Cardiff is seeking a Senior Lettings Negotiator to join their team. The role involves winning instructions, negotiating tenancies, and delivering exceptional customer service. Candidates should have prior experience in residential lettings and possess strong sales and negotiation skills. This position offers a full-time contract with opportunities for career advancement and ongoing professional development.

Benefits

Employee Assistance Programme (24/7 virtual GP & mental health first aid)

Retail discounts

Regular awards & incentives for top achievers

Generous holiday allowance

Excellent parental leave & company fertility policy

Structured training & support

Qualifications

• Prior experience as a residential Lettings Consultant is essential.
• Must have a high level of customer service skills.
• Strong negotiation skills are required.

Responsibilities

• Identify new business opportunities and register new applicants.
• Negotiate and agree tenancies, supporting the Branch Manager.
• Build strong relationships internally and externally.

Skills

Residential Lettings Consultant experience

Sales ability

Customer service skills

Negotiation skills

Full UK driving licence

Job description

Senior Lettings Negotiator – LRG

Location: Cardiff

Brand: Moginie James (part of LRG)

Salary: Up to £30,000 OTE (base + commission)

Hours: Monday – Friday 8:45 am – 5:30 pm, 1 in 2 Saturdays 9 am – 1 pm

Job Summary and Key Responsibilities

The Senior Lettings Negotiator will grow the property register by winning instructions and assisting the Branch Manager in maximizing branch profit. You will build excellent rapport with clients, delivering a first‑class experience every time as part of a highly motivated, target‑driven team.

• Identify new business opportunities and register new applicants.
• Book and carry out property viewings.
• Negotiate and agree tenancies.
• Support the Branch Manager where applicable.
• Deliver exceptional customer service over the phone and face to face.
• Achieve personal and branch sales targets.
• Represent the company in a professional manner.
• Build strong relationships internally and externally.

Skills and Experience

• Prior experience as a residential Lettings Consultant.
• Excellent sales ability.
• High level of customer service skills.
• Good telephone manner and positive attitude.
• Strong negotiation skills.
• Tenacity, self‑starter, and drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Responsive to change.
• Full UK driving licence.

What We Can Offer You

• Proven track record for career growth and advancement within the company.
• Market‑leading training and ongoing professional development.
• Supportive and collaborative team environment.

Benefits

• Employee Assistance Programme (24/7 virtual GP & mental health first aid).
• Retail discounts.
• Regular awards & incentives for top achievers.
• Generous holiday allowance, increasing by one day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy.
• Structured training & support.

Seniority Level

Mid‑Senior

Employment Type

Full‑time

Job Function

Sales and Management

Moginie James, part of LRG, is an equal‑opportunity employer and encourages candidates from all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.