Senior Infrastructure & Networking Specialist (24/7 On-Call)

NHS; Nuneaton; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A healthcare organization in the United Kingdom is seeking an experienced Technical Services Specialist to join its Technology Services division. The role requires providing subject matter expertise in areas such as firewalls, networking, server technologies, and virtualization. The successful candidate will be responsible for diagnosing and resolving advanced technical issues, offering high-level user support, and mentoring junior staff. This position entails 24/7 on-call support and travel across various sites in Warwickshire.

Benefits

Employee Assistance Programme

Vivup staff benefits platform

Enhanced maternity pay

Generous annual leave package

Access to staff networks

Volunteer leave

Buy and sell annual leave option

Qualifications

• Experience mentoring junior team members in a technical environment.
• Ability to travel across sites in Warwickshire as required.
• Proven leadership with high standards in technical environments.

Responsibilities

• Provide subject matter expertise across LAN/WAN/Wi-Fi networks.
• Diagnose and resolve advanced technical faults.
• Deliver high-level support for Innovate's ICT hardware and software services.
• Mentor and coach team members to develop skills.
• Act as a subject matter expert for infrastructure projects.

Skills

Advanced Network Troubleshooting

LAN / WAN / Wi-Fi Technologies

Storage and Compute including Virtualization

Firewalls

Hardware & Software installation Troubleshooting

Job description

A healthcare organization in the United Kingdom is seeking an experienced Technical Services Specialist to join its Technology Services division. The role requires providing subject matter expertise in areas such as firewalls, networking, server technologies, and virtualization. The successful candidate will be responsible for diagnosing and resolving advanced technical issues, offering high-level user support, and mentoring junior staff. This position entails 24/7 on-call support and travel across various sites in Warwickshire.