Senior Environmental Services Officer (Waste)

Harborough District Co; Market Harborough; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local government organization in Market Harborough seeks a Senior Officer in Environmental Services. In this permanent full-time role, you will primarily oversee waste operations and ensure compliance with regulations while building strong relationships with contractors and customers. Excellent administrative and communication skills are essential, as you'll serve as the first point of contact for the team and lead various projects to enhance service delivery. This position offers opportunities to develop your skills and career in a supportive environment.

Benefits

Opportunities for career development

Supportive team environment

Qualifications

• Commitment to high levels of customer care and attention to detail.
• Ability to work under pressure to meet deadlines.
• Strong understanding of environmental laws and regulations.

Responsibilities

• Oversee waste-related operations and ensure compliance.
• Act as the first point of contact for customer interactions.
• Build strong relationships with contractors and external partners.
• Conduct site visits and inspections as needed.
• Supervise apprentices in the Environmental Services team.

Skills

Excellent administrative skills

Excellent communication skills

Negotiation skills

Organizational skills

Customer care commitment

Job description

Employer:

Harborough District Council

Location:

Market Harborough, Leicestershire

Contract:

Permanent

Working Pattern:

Full Time

Hours:

37 hours per week. Hybrid working – primarily office based with some home working.

DBS Check:

No

Closing Date:

26/01/2026 at 12:00

Reference:

ES/26/329042

Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.

The Environmental Services team are seeking a committed, enthusiastic individual with excellent administrative skills and an eagerness to learn.

The post is a senior role which reports directly to the Waste Operations Manager. You will primarily work in the waste elements of the Environmental Services function including domestic and trade waste. However, you will work alongside the senior officer for grounds maintenance, street cleansing and environmental crime.

You will play an integral part in delivering several exciting projects within the Environmental Services department including the implementation of a new waste strategy.

You will be required to undertake various site visits and inspections to ensure compliance with service level agreements, terms & conditions and monitor contractor performance.

An essential part of your job will be to build strong relationships with our contractor, other external partners and internal colleagues, so you must be an excellent and confident communicator, ensuring others trust your professional judgement and advice.

The role will involve a lot of customer interaction, acting as the first point of contact for the Environmental Services team. A commitment to a high level of customer care is essential, as well as attention to detail and the ability to work under pressure to meet deadlines.

You will play an active role in a multi-skilled and motivated team, and there will be plenty of opportunities to develop your skills, progress your career and contribute to the direction of the service.

You will also be able to demonstrate negotiation skills; enthusiasm; self-motivation; sound judgement; a proactive approach to problem solving and tackling challenges; excellent organisational skills; and an ability to identify and act on opportunities to improve service delivery.

At times, you may need to make difficult decisions when the Waste Operations Manager is unavailable. A strong understanding of environmental laws and regulations is essential for success in this role.

With guidance from the Waste Operations Manager, you will oversee new apprentices in the Environmental Services team, ensuring their growth and success throughout their development and college journey.

The closing date for receipt of completed applications is midday on Monday 26 th January 2026

Interviews will be held on 2 nd & 3 rd February 2026

We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible.

Desirable criteria from the person specification may be used for sifting purposes.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how we could be the next step in your career journey.

How to apply

Our preferred method of application is CV with a covering statement demonstrating how you meet the requirements of the role. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer.

For an informal discussion about the role, please contact William Ford, Waste Operations Manager via email at [e-mail]

Should you have any difficulties applying online, please email: