Senior Director, Workplace Experience & Transformation

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading global real estate firm is seeking a Senior Director for Workplace Experience to drive client-focused transformation initiatives. This role will lead complex workplace projects, ensuring operational excellence and service standards through strong leadership and communication. Candidates should have over 10 years of experience in workplace services, project management, and change management. The position offers a chance to develop a hospitality-focused environment that enhances employee satisfaction and operational efficiency in a dynamic workplace.

Qualifications

• 10+ years in workplace services or corporate hospitality.
• Proven experience in managing complex workplace transformation.
• Fluent in English (written and verbal).

Responsibilities

• Lead end-to-end programme management of workplace experience projects.
• Develop operational change management plans.
• Create frameworks for adopting new workplace systems.

Skills

Senior leadership experience

Project management

Change management

Strong communication skills

Service design

Negotiation skills

Tools

Microsoft Office Suite

Job description

A leading global real estate firm is seeking a Senior Director for Workplace Experience to drive client-focused transformation initiatives. This role will lead complex workplace projects, ensuring operational excellence and service standards through strong leadership and communication. Candidates should have over 10 years of experience in workplace services, project management, and change management. The position offers a chance to develop a hospitality-focused environment that enhances employee satisfaction and operational efficiency in a dynamic workplace.