Senior Digital Experience Lead

Centrica plc; Cardiff; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading energy company is seeking a Senior Digital Experience Manager in Cardiff. This role focuses on developing and optimizing digital platforms, managing a multi-disciplinary team, and driving customer engagement through analytics and UX/UI design. The ideal candidate has strong leadership experience and a solid understanding of modern web architectures and analytics tools, ensuring high-performing digital experiences that meet customer needs. Join us in crafting a sustainable future where your contributions make a real impact.

Benefits

Flexible working options

Total rewards supporting financial, physical, and emotional well-being

Qualifications

• Strong leadership experience managing digital teams and complex digital platforms.
• Deep knowledge of customer journey mapping and UX/UI design systems.
• Solid technical understanding of modern web and mobile architectures.
• Hands-on experience with analytics and performance monitoring.

Responsibilities

• Own the digital experience strategy across platforms.
• Lead the design of scalable digital journeys with strong UX/UI.
• Oversee the development and optimization of digital platforms.
• Drive data-led optimization using analytics and A/B testing.
• Build and manage a skilled digital team.

Skills

Leadership experience

Customer journey mapping

UX/UI design

Analytical skills

Collaboration

Tools

Google Analytics

Adobe Experience Manager

Salesforce

Jira

Datadog

Job description

A leading energy company is seeking a Senior Digital Experience Manager in Cardiff. This role focuses on developing and optimizing digital platforms, managing a multi-disciplinary team, and driving customer engagement through analytics and UX/UI design. The ideal candidate has strong leadership experience and a solid understanding of modern web architectures and analytics tools, ensuring high-performing digital experiences that meet customer needs. Join us in crafting a sustainable future where your contributions make a real impact.