Senior Delivery Manager

Mypandi; City of London; Hybrid; GBP 75,000 - 100,000; Full time

Job summary

A forward-thinking insurance company in London is seeking a Senior Delivery Manager to establish and lead its delivery capability. This unique role offers the chance to shape the organization's culture and practices within a hybrid working environment. The ideal candidate will possess extensive experience in delivery leadership, governance embedding, and stakeholder collaboration. This is a full-time, permanent position offering a pivotal role in a rapidly evolving organization.

Qualifications

• Extensive experience as a Delivery Lead in a corporate, multi-team environment.
• Proven ability to embed governance models without slowing agility or empowerment.
• Strong people leadership: coaching, line management, and talent development.

Responsibilities

• Build and embed delivery governance creating portfolio-level visibility.
• Partner with Product Leads to translate OKRs into quarterly delivery plans.
• Own and run quarterly governance for stakeholder alignment.

Skills

Delivery Lead experience

Governance models

People leadership

Stakeholder management

Pragmatic leadership

Job description

Senior Delivery Manager – Head of Delivery (Founding Leader)

P&I Insurance Services
London (Hybrid)
Full‑time, Permanent

We’re looking for a bold, inspiring founding Head of Delivery to build and lead our delivery capability from the ground up. This is a rare opportunity to shape how an organisation works—its culture, its rituals, its pace, and its ability to innovate. You will be a catalyst for a truly agile, product‑led way of working, helping teams collaborate across boundaries, focus on outcomes, and learn quickly.

What You’ll Do

• Build and embed delivery governance that creates portfolio‑level visibility and supports empowerment—not red tape.
• Partner with Product Leads to translate OKRs into quarterly delivery plans rooted in customer and business outcomes.
• Own and run quarterly governance, ensuring stakeholders are informed, aligned, and never surprised.
• Coach and line‑manage Delivery & Business Change Managers, building capability, confidence, and career pathways.
• Anticipate and manage cross‑squad dependencies, surfacing risks early and coordinating decisions.
• Champion a modern, product‑led culture centred on collaboration, clarity, learning, and accountability.
• Represent delivery at senior forums, telling the portfolio story in a way that is insightful, transparent, and trusted.

Your Impact

• Delivery Managers are supported, confident, and performing at their best.
• Quarterly governance runs smoothly with clear links to OKRs and value outcomes.
• Delivery grows into a respected, trusted, and enabling capability.
• Teams feel delivery practices accelerate outcomes—not constrain them.
• A transparent, outcome‑focused delivery culture takes root across the organisation.
• Delivery becomes recognised as a driver of product value and cultural transformation.

What You Bring

• Extensive experience as a Delivery Lead in a corporate, multi‑team environment.
• Proven ability to embed governance models without slowing agility or empowerment.
• Strong people leadership: coaching, line management, and talent development.
• Skilled at partnering with senior stakeholders—especially Product Leads and Execs.
• Confidence and capability to be the first hire and shape culture and capability from day one.
• Pragmatic, structured, and influential – able to lead through clarity, trust, and inspiration.

Interested?

If you want to shape the foundations of our delivery capability and define a new way of working for the organisation, we'd love to hear from you.