Senior CRM Account Lead — Hybrid (London)

VML; City of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global advertising services company in London is seeking a Senior Account Manager. This role involves being the main point of contact for clients, interpreting briefs, and working with internal teams to deliver optimal CRM solutions. The ideal candidate will thrive in a hybrid environment, engaging with clients and enhancing campaign strategies. A collaborative approach is essential to foster creativity and connection across the team.

Qualifications

• Be the main client point of contact across CRM teams.
• Work with key clients to understand and interpret briefs.
• Write and contribute to briefs, developing insights for CRM.
• Present work to clients and manage feedback.
• Support data strategy development with the data team.

Responsibilities

• Engage closely with finance teams to ensure budget adherence.
• Build approved email into the CRM system, ensuring error-free localization.
• Troubleshoot ad hoc issues and contribute to strategic opportunities.

Job description

A global advertising services company in London is seeking a Senior Account Manager. This role involves being the main point of contact for clients, interpreting briefs, and working with internal teams to deliver optimal CRM solutions. The ideal candidate will thrive in a hybrid environment, engaging with clients and enhancing campaign strategies. A collaborative approach is essential to foster creativity and connection across the team.