Senior Contact Worker

Birmingham Children’s Trust Limited; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A children’s services organization in Birmingham seeks a Senior Contact Worker to support vulnerable families and children. Responsibilities include safely transporting children and providing reports on family interactions. The ideal candidate will have experience working with children, strong communication abilities, and a commitment to fostering a positive impact. This is a full-time role with a supportive and collaborative environment.

Benefits

Generous leave allowance

Local Government pension scheme

Career development opportunities

Qualifications

• Experience in direct work with children and families.
• Ability to write observations and reports.
• Commitment to equality and diversity practices.

Responsibilities

• Collect and transport children safely.
• Provide written reports based on observations.
• Work flexibly to meet the needs of families.

Skills

Working with children

Communication skills

Teamwork

Problem-solving

Understanding of legislation on car safety

Education

Full current driving licence

DBS check

Job description

About the role

An exciting opportunity has arisen in the Family Time Service for the position of a Senior Contact Worker, we are looking for someone who has experience of working and communicating with children and their families, you will be required to collect and safely transport children from their placement to the family time venue and return them when the contact has concluded. If you want to make a difference to the lives of vulnerable children and families, then this is the role for you. As a Senior Contact Worker, you will be required to provide a written report from your observation of family time which is utilised by social workers and other professionals to inform further assessments.

Your personal skills should include the ability to establish effective working relationships with families, social workers and other professionals coupled with an ability to work independently when required, with support and supervision.

About you

• Are you passionate about working with children, young people and their families?
• Do you have extensive and in‑depth experience of direct work with children, young people and their families, as well as effective partnership working with other agencies?
• Do you have a clear understanding and commitment to equality, diversity and inclusion matters and to promote anti‑discriminatory practices and behaviours?
• Are you able to work as a team, and independently using initiative, problem solving and decision‑making skills when required?
• Do you have an understanding of car safety legislation when transporting children?
• Are you committed to professional learning and development and willing to adhere to Birmingham Children’s Trust values?

You will be required to hold a full current driving licence and have sole use of a car for work purposes and be available to work flexibly outside of core hours. An enhanced DBS will be required.

If you are interested in having a conversation about this vacancy, please contact Jacqueline Facey, Team Manager on 07766 922822.

Help us to change children and young people’s lives! At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected. We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people. We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development. Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people. The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Administrative

Industries

Individual and Family Services

Referrals increase your chances of interviewing at Birmingham Children’s Trust by 2x.