Senior Client Success Lead – Insight-Driven Media Growth

Fifty Technology Ltd; City of London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading technology firm in the City of London is seeking a Client Success Manager to join their growing team. The role involves managing client relationships, ensuring quality in communications and reporting, and developing media strategies. Ideal candidates will have experience in media advertising, strong client-facing skills, and a keen attention to detail. The package includes a competitive salary of £30-35K, bonuses, and excellent benefits including flexible working options.

Benefits

25 annual leave days + bank holidays

Paid volunteer leave

Matching contributions for fundraising

Contributory pension scheme

Private healthcare

Flexible working arrangements

Qualifications

• Experience in media advertising, whether working within a brand or for media providers.
• Confident in client-facing roles with a proven track record in communication.
• Ability to manage multiple campaigns while meeting client challenges.

Responsibilities

• Support client accounts and management, ensuring high-quality outputs.
• Develop and retain revenue streams with clients.
• Ensure client dashboards and KPIs are tracked accurately.

Skills

Experience in media advertising

Understanding of media landscape

Client-facing experience

Ability to engage and influence stakeholders

Strong communication skills

Attention to detail

Job description

A leading technology firm in the City of London is seeking a Client Success Manager to join their growing team. The role involves managing client relationships, ensuring quality in communications and reporting, and developing media strategies. Ideal candidates will have experience in media advertising, strong client-facing skills, and a keen attention to detail. The package includes a competitive salary of £30-35K, bonuses, and excellent benefits including flexible working options.