Senior Business Support Assistant - Council Support - EAL12032

eastlothian.gov.uk; Tranent; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local government council in Tranent seeks a full-time Senior Business Support Assistant. This temporary role involves providing administrative support to the Property Maintenance Team. Key tasks include email management, processing job tickets, and ensuring high-quality customer service. Candidates must possess strong communication and organizational skills, along with proficiency in Microsoft Office. Applications must be submitted online, and the position requires Level 1 Disclosure Clearance.

Qualifications

• Proficient use of Microsoft Office suite.
• Strong communication and numeracy skills.
• Proven organizational skills with ability to prioritize tasks.

Responsibilities

• Provide comprehensive administrative support to Property Maintenance.
• Monitor mailboxes, categorize, and respond to emails.
• Process job tickets and support shared cost work.

Skills

Strong Communication

Numeracy skills

Attention to detail

Organizational skills

Customer service

Education

Higher level education or equivalent

Tools

Microsoft Office

Job description

# Senior Business Support Assistant - Council SupportRef no:: EAL12032Published:: 12/12/2025Closes:: 28/12/2025Location:: Penston House, Macmerry, Tranent, EH33 1EXSalary:: £24,600 - £26,151 per yearContract Type:: TemporaryPosition Type:: Full TimeHours:: 35 hours per week## Vacancy InformationHourly rate of pay: £13.48 - £14.33Temporary for 1 year. Days and Hours of Work: Monday - Thursday, 09:00-17:00 Friday, 09:00-16:00 Flexi time is applicable, and starting and finishing times are flexible. To start asap.An opportunity has arisen for a temporary full-time Senior Business Support Assistant (working Monday to Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Property Maintenance Team located at Penston House, MacMerry and also ad hoc administrative support to other areas of the team as and when required.This role requires proficient use of Microsoft Office and excellent customer services skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexability is required as duties may change as the needs of the team changes.This post requires to be fully office based within Penston House and requires a high level of flexibility, as duties may evolve in response to business needs.Key Tasks include:- Provide comprehensive administrative support to Property Maintenance Service Area- Monitor mailboxes, categorise, cascade and respond to emails as appropriate.- Process Mobile and Non Mobile Job tickets, Scan and File them electronically.- Supporting Shared Cost work.- Processing Surveys.- Processing weekly invoice batches as and when required.- Support Council Support Team based at Penston with reception cover and general admin tasks including mail processing.Requirements:- Strong Communication and numeracy skills- Attention to detail- Proven experience in use of Microsoft Office suite.- Proven organisational skills with ability to priorities tasks.- Ability to use initiative and work flexibly as duties may change.- Ability to work in a team and commitment to deliver excellent customer service.## Job DetailsTo provide administrative, clerical, reception and information support to East Lothian Council through a range of tasks carried out within well defined regulations.**Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.**The ‘– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.## Job Requirements**Relevant Qualifications** Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.**Level 1 Disclosure Clearance** This role requires **Level 1 Disclosure Clearance** to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be **required prior to commencement**.**Please note:** If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the website.## Additional InformationFor additional East Lothian Council employment information please click on the following link:If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this linkIf you require further information about this vacancy, please call 01620 827868, or email us on [e-mail]**Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.**## Job Attachments* Share this job posting via Email### Advertisement