Senior Business Change Manager

Sainsbury's Supermarkets Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading grocery retailer is seeking a Senior Business Change Manager to lead transformative change initiatives in its supply chain. This position entails overseeing the delivery of change programmes aimed at optimising processes and enhancing customer experiences. The ideal candidate will possess over 4 years of relevant experience, expertise in Change Management theories, and a collaborative mindset. Competitive salary with numerous benefits, including discounts and performance-related bonuses, offered.

Benefits

Colleague discount up to 15%

Performance-related bonus up to 20%

Private healthcare

Pension scheme

Employee Assistance Programme

Qualifications

• 4+ years of experience in Change Management or Management Consulting.
• Track record of successfully delivering large-scale change initiatives.
• Expert knowledge of Change management theories (e.g., ADKAR, Kotter).
• Experience in Programme Management and Lean methodologies.
• Demonstrable ability to deliver end to end change plans.

Responsibilities

• Lead and drive large-scale change initiatives across the supply chain.
• Define and deliver Change Management methodologies.
• Facilitate workshops and create high-quality change materials.
• Influence senior stakeholders and manage risks within the programme.
• Foster a culture of innovation and continuous improvement.

Skills

Change Management techniques

Leadership

Stakeholder engagement

Strategic thinking

Communication

Job description

London Store Support Centre, Sainsbury's Supermarkets Ltd 33 Charterhouse Street, London Greater London, EC1M 6HA

We believe in providing meaningful work and achieving a real work/life balance. Here, you'll find both. Our Supply Chain team is the engine room for getting thousands of products from farms and factories to our millions of customers every day. We leverage insight and data to anticipate customer needs, ensuring they get what they want, when they need it. You'll be part of a team that is data-driven and judgement-focused, always the first to identify and address any issues or ambiguities. A culture of collaboration, customer obsession, and continuous improvement drives us to deliver market-leading product availability and operational excellence, and fuels our innovation. Our Supply Chain team calls for people who champion change, are customer-obsessed, data-driven, and excel at collaborating and communicating effectively - because those people can go a very long way.

Joining our Supply Chain & Logistics team at Sainsbury's as a Senior Business Change Manager means being at the forefront of one of the most transformative and ambitious change programmes in the company's history. You'll have the opportunity to lead and drive impactful change initiatives that optimise processes, enhance efficiencies, and elevate the customer experience across our entire supply chain network. Working alongside a diverse and collaborative team, you will play a pivotal role in shaping the future of our organisation, while being supported with comprehensive development tools, mentoring networks, and flexible working options to empower your professional growth and success.

This role can be based from either our London, Manchester or Coventry Support Offices

What you'll do

Here, you will play a pivotal role in our largest ever Supply Chain Transformation programme, overseeing and driving the successful delivery of large-scale change initiatives to integrate, automate, and optimise processes and systems across the division. Working collaboratively with a diverse team of Change Managers, Project Managers, and other stakeholders, you will define and deliver Change Management methodologies, create high-quality change materials, facilitate workshops with stakeholders at all levels, and provide guidance and support as a subject matter expert in Business Change. Your responsibilities will also include contributing to the strategic direction of the transformation programme, influencing senior stakeholders, managing risks, issues, and dependencies, and fostering a culture of innovation, collaboration, and continuous improvement within the team and across the organisation.

Who you are

You are a seasoned professional with a proven track record of successfully delivering large-scale change initiatives within complex multi-stakeholder environments. With your expertise in Change Management theories and methodologies, along with your ability to lead and inspire teams, you play a critical role in driving transformational change and optimising processes to enhance efficiency and deliver exceptional customer experiences. Your strategic mindset, strong communication skills, and collaborative approach enable you to engage stakeholders at all levels, challenge the status quo, and drive innovation to achieve business objectives effectively.

Essential

• 4+ years of experience in specific Change Management roles, or Management Consulting.
• Track record of successfully delivering large scale change initiatives of significant complexity with multiple stakeholders and broad impact across a multiyear programme.
• Expert knowledge of Change management theories (e.g. ADKAR/Prosci, Kotter, Lewin etc).
• Programme Management and Lean methodologies.
• Demonstrable experience in delivering end to end change plans from inception through to user adoption.
• Line management experience.

Salary: Competitive Plus Benefits
Location: London Store Support Centre, London, EC1M 6HA
Contract type: Permanent
Business area: Logistics
Closing date: 26 January 2026
Requisition ID: 400045777

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).