Senior Assistant, Pharmacy Logistics

Transformationunitgm; Bridgend; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading NHS organization seeks a Senior Assistant in Pharmacy Logistics at the Princess of Wales Hospital in Bridgend. This role involves supporting the pharmacy team in logistics, procurement, and stock management, requiring strong communication and organizational skills. Candidates should have NVQ level 2 in Pharmacy Services and relevant experience, with the opportunity for full-time or part-time work. Join a diverse team committed to high-quality patient care and professional development.

Benefits

Training and professional development

Inclusive workplace culture

Commitment to staff well-being

Qualifications

• Experience in procurement / supply chain management environment.
• Effective communication of routine information, both written and verbally.
• Ability to work accurately under pressure.

Responsibilities

• Provide support to the Logistics Manager and Senior Technician.
• Involved in ordering, receipting, and stock control of medicines.
• Troubleshoot issues with the automated pharmacy dispensing system.

Skills

Communication skills

Organizational skills

Procurement/Supply chain management experience

Ability to troubleshoot

Education

NVQ level 2 in Pharmacy Service skills or Pharmaceutical Sciences

Maths and English at GCSE level

Tools

Computerized systems

Automated pharmacy dispensing system

Job description

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site PRINCESS OF WALES HOSPITAL Town BRIDGEND Salary £25,313 - £26,999 per annum Salary period Yearly Closing 28/12/2025 23:59

Senior Assistant, Pharmacy Logistics

Band 3

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

An exciting opportunity has become available to join the pharmacy team at the Princess of Wales Hospital as a Logistics Senior Assistant.

Our Assistants are valued members of the Pharmacy team and this role is an opportunity to develop further in the areas of logistics and procurement.

The post holder will work closely with our team of Pharmacy Assistants to provide an efficient Pharmacy Logistics service providing support to the Senior Technician and Logistics Manager to include all aspects of ordering, receipting, stock control and distribution of medicines.

You must possess excellent communication, organizational skills and have experience in a procurement / supply chain management environment.

We are committed to the development of our staff and offer excellent training where you will be supported and encouraged to develop in this role.

Applicants must have or be willing to work towardsan NVQ level 2 in Pharmacy Service skills / Pharmaceutical Sciences. English and Mathematics GCSE to a level C or above is essential.

We will welcome applications from applicants who wish to work on a fulltime time basis (37.5 hours) or a part time basis (To be agreed with post holder) with normal working patterns being 37.5 hours (Monday to Friday 8.30-5.00pm) 30 hours ( To be agreed with post holder).

Main duties of the job

The successful post holder will provide support to the Logistics Manager and Senior Technician and under their supervision you will be involved in a broad range of activities including all aspects of ordering, receipting, stock control and distribution of medicines. The role will include manual handling and the movement of pharmacy goods within the department.

The successful candidate will also be required to be a trouble‑shooter for the automated pharmacy dispensing system being able to identify and resolve faults/problems with the pharmacy robot, evaluating potential causes and solutions and taking appropriate action.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn’t ‘fluency ’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Accurately goods receive pharmaceuticals checking and matching delivery paperwork, inputting the receipt data onto Wellsky and passing all paper work to Pharmacy Finance Office to enable prompt invoice processing.

Create, review and process orders to nominated suppliers adhering to UHB standing financial instructions and Pharmacy Standard Operating Procedures.

Communicate with suppliers to ensure adequate, timely and accurate supplies of medicines ensuring that potential and ongoing supply issues are referred to the appropriate staff in order to maintain continuity of supplies.

Oversee the receipt and storage of medicines into the robot, prioritizing loading and identifying and resolving loading issues reporting to the Logistics Management Team where appropriate.

Investigate, follow‑up and record any discrepancies with stock received, ensuring that incorrect, inappropriate, or damaged deliveries are returned to suppliers so that financial credits can be claimed and processed

Check expiry and short dated stock records in robot and in Expiry file for items due to expire, removing these items from stock, issuing to waste and requesting reorder if required.

Participate in the induction and training of pharmacy assistants, pre‑registration pharmacy technicians and new staff. by explaining and demonstrating duties

To be a first line trouble‑shooter for the automated pharmacy dispensing system, undertake routine robot stock maintenance and provide training for all levels of Robot users to include basis users and troubleshooters.

Undertake rolling cycle counts of ward automated cabinets to maintain accurate stock levels and records, adjusting stock and reporting potential discrepancy problems and provide training in all aspects of Robot / Ward cabinet use, from induction of new staff to training new departmental trouble‑shooters.

Further detailed information is available on the main job description.

Person specification

Qualifications

• Knowledge of procurement/supply chain management, or invoicing procedures acquired through NVQ Level 3 or equivalent
• Knowledge of basic purchasing principles, invoicing and procurement technology.
• Maths and English at GCSE or equivalent level.
• NVQ2 (relevant units) in Pharmacy Services, or be committed to obtaining this.
• Manual Handling Training or able to successfully complete.
• ECDL or equivalent computer qualification.
• Chartered Institute of Purchasing and Supplies (CIPS) / NVQ level 3 Distribution and Warehousing

Experience

• Experience in procurement / supply chain management environment.
• Experience of working with computerised / automated systems
• Familiar with drug names/pharmacy terminology

Abilities and skills

• Communication skills with the ability to communicate routine information effectively both written and verbally.
• Ability to prioritise routine tasks and to organise own workload.
• Ability to work under pressure accurately and consistently.
• Ability to prioritise routine tasks and to organise own workload.
• Ability to train/supervise others.
• Accurate and methodical in approach to tasks and problem solving.
• Ability to work to procedures
• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
• Conscientious, responsible and reliable.
• Able to use own initiative.
• Flexible and adaptable approach to work; able to deal with frequent interruptions for troubleshooting and/or queries.
• Ability to remain calm in a busy environment.
• Organised and good timekeeping
• Enthusiastic and self‑motivated.

We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.

Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self‑assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance . For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.

Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.

Applications are welcome in either Welsh or English, with no preference given to the language used.

We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.

All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.

We are proud to be a Living Wage Employer.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.