Senior Asset & Service Improvement Lead – Social Housing

Connected Local Government; Harrogate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in Harrogate is searching for a Senior Service Improvement Officer to lead transformational asset management changes in social housing. This role involves implementing innovative practices, ensuring compliance with safety standards, and engaging with tenants effectively. Ideal candidates will have project management experience and a strong understanding of housing best practices. Professional growth opportunities are available, including support for gaining qualifications like Chartered Institute of Housing Level 4.

Qualifications

• Proven project management experience with the ability to plan, prioritise, and meet deadlines.
• Strong communication skills, both written and verbal.
• Demonstrated leadership in driving change and managing workloads effectively.

Responsibilities

• Lead the management of housing assets to enhance operational efficiency.
• Support innovative practices to meet housing strategy goals.
• Ensure compliance with Decent Homes Standard and Tenant Satisfaction Measures.
• Engage with tenants and leaseholders to meet their needs.

Skills

Project management

Strong communication skills

Understanding of social housing best practices

Leadership in driving change

Tools

SQL

GIS

Job description

A local government authority in Harrogate is searching for a Senior Service Improvement Officer to lead transformational asset management changes in social housing. This role involves implementing innovative practices, ensuring compliance with safety standards, and engaging with tenants effectively. Ideal candidates will have project management experience and a strong understanding of housing best practices. Professional growth opportunities are available, including support for gaining qualifications like Chartered Institute of Housing Level 4.