Senior Account Manager

HR GO Driving; Eastbourne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading online auction company in Eastbourne is seeking an enthusiastic Account Manager to join their dynamic team. You'll be responsible for building and maintaining strong client relationships, overseeing a portfolio of clients, and driving new business opportunities. The ideal candidate will have proven experience in account management, excellent communication skills, and the ability to manage multiple projects. A friendly and supportive work environment is offered with a casual dress code and modern workspaces.

Benefits

On-site games room with complimentary snacks

Casual dress code

Supportive team environment

Active social committee

Convenient office location with train access

Qualifications

• Proven work experience as an Account Manager or similar.
• Demonstrable ability to communicate and influence stakeholders.
• Solid experience with CRM software and MS Office.

Responsibilities

• Serve as the main point of contact for client account management.
• Build and maintain strong, long-lasting client relationships.
• Develop new business with existing clients and identify areas of improvement.

Skills

Account management

Client communication

CRM software

Negotiation

Presentation skills

Attention to detail

Tools

MS Office

Job description

• Working Pattern: Monday - Friday / 9:00am-5:30pm

Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service. They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team.

The ideal candidate will be a confident communicator with a proven track record in account management, capable of handling multiple client relationships with efficiency and excellence.

Position Summary

As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities.

Key Responsibilities

• Serve as the main point of contact for all client account management matters.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts and customer stakeholders
• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities
• Assist with challenging client requests or issue escalations as needed

Role Requirements

• Proven work experience as an Account Manager or similar
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.
• Solid experience with CRM software and MS Office.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects while maintaining attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.
• Convenient town centre office with excellent access to train links
• Active and inclusive social committee
• On-site games room stocked with complimentary snacks and drinks
• Relaxed, casual dress code
• Supportive and welcoming team environment
• Bright, modern, and open-plan workspaces

If you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.