Senior Account Handler

IDEX Consulting; Manchester; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading insurance brokerage in Manchester is seeking a Commercial Account Handler to manage renewals and client queries across various commercial classes. The ideal candidate will have experience in commercial insurance, strong communication skills, and a drive to advance in their career. Competitive salary and comprehensive benefits offered.

Benefits

Professional development support

Competitive salary

Comprehensive benefits package

Qualifications

• Experience as a Commercial Account Handler or in a similar insurance role.
• Strong grasp of commercial insurance processes.
• Desire to advance in a brokerage environment.

Responsibilities

• Handle renewals and client queries related to commercial insurance.
• Work across various classes including property and liability.
• Assist Account Executives with documentation and reports.
• Build relationships with clients and insurers.

Skills

Commercial insurance products knowledge

Excellent communication skills

Organisational skills

Client-handling skills

Team collaboration

Job description

As a Commercial Account Handler, you'll work closely with a knowledgeable team of handlers and account executives, supporting a diverse portfolio of cross-class commercial business with premiums ranging from SME up to Corporate led clients.

Key Responsibilities

• Handle all aspects of commercial insurance renewals, mid-term adjustments and client queries.
• Work across a variety of commercial classes including property, liability, motor, and more.
• Support Account Executives with preparation of presentations, reports, and documentation.
• Build strong relationships with clients and insurers, ensuring exceptional service delivery.
• Maintain accurate records and ensure compliance with industry standards.

What You'll Bring

• Experience working as a Commercial Account Handler or similar insurance role.
• Strong understanding of commercial insurance products and processes.
• Excellent communication, organisational, and client-handling skills.
• Ability to work collaboratively within a knowledgeable, supportive team.
• Ambition and a desire to progress your career within a leading brokerage.

What's on Offer

• Opportunity to work with one of the UK's top brokers in the Manchester region.
• Join a team with exceptional experience and industry knowledge.
• Clear progression pathways and support for professional development (including qualifications).
• Competitive salary and comprehensive benefits package.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.