Security Supervisor

Ward Security Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security services provider seeks a Security Supervisor to oversee operations at a prominent facility in London. The role includes supervising a small team, ensuring effective security services, and reporting to the Account Manager. Candidates should have a valid SIA licence and proven experience in security supervision. The position offers a pay rate of £14.42 per hour and requires strong leadership and customer service skills, along with the ability to handle security operations effectively.

Benefits

Uniform

SIA Licensing savings scheme

Cycle to Work Salary Sacrifice scheme

Pension and Life Assurance benefits

Employee Assistance Programme

Qualifications

• Valid SIA licence is required.
• Minimum 1 year of experience as a Security Supervisor.
• Strong background in leadership and team management.

Responsibilities

• Supervise daily security team operations.
• Conduct regular foot patrols.
• Respond to emergencies and manage conflicts.

Skills

Leadership and supervision skills

Customer service skills

Problem-solving capabilities

Communication skills

Reliability and punctuality

Tools

Excel

Outlook

Job description

Overview

We are seeking an experienced and adaptable Security Supervisor to safeguard a prominent facility in London. The role is a dual security supervisor with a supporting role to the client. The successful applicant will have a background in Security Supervision, managing a small team and able to manage on site security services reporting to the AM.

Position: Security Supervisor

Pay rate: £14.42 per hour

Shift Pattern: Monday to Friday, 0700 to 1900hrs = 60 hrs per week

Location: WC2B, London

Role Requirements: SIA License

Responsibilities

• Supervise daily security team operations, ensuring efficient task completion
• Report any issues to the duty manager
• Always conduct yourself in a professional manner
• Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
• Provide a point of contact and information centre to staff and visitors
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to Health and Safety risks
• Exhibit excellent communication skills to all levels – verbally, written, phone and by security radios
• Work effectively as part of a team or on own initiative
• Maintain a positive attitude to dealing with people and taking on challenges

Must Have

• Valid SIA licence
• Proven work experience as a Security Supervisor - min 1 year
• Robust leadership and supervision skills, adept at inspiring and efficiently managing teams
• Excellent customer service and communication skills
• Proficient in Excel and Outlook
• Maintain a high standard of personal presentation
• Reliability including punctuality and attendance to ensure team effectiveness and availability
• Strong problem-solving and decision-making capabilities to analyse security issues and devise effective solutions
• IT literate—ability to operate detecting systems and emergency equipment

Who We Are

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.

Why Work For Us?

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

Equal Opportunity Statement: At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.