Sales Supervisor

City Plumbing; Newbury; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading plumbing supply company in Newbury seeks a Sales Supervisor to provide exceptional customer service and to lead the branch team effectively. The role demands strong communication skills and the ability to maximise sales opportunities. Flexibility with working hours is crucial, especially during peak seasons. Come and grow your career with us in a supportive and inclusive environment.

Benefits

Bonus

Discounts at numerous retailers

Life assurance

Extended family policy including maternity/paternity

Mental Health support

Complete induction

Financial education and loans

Flexible working options

Inclusive work environment

Qualifications

• Experience of overseeing a team and assisting customers.
• Knowledge of plumbing and heating products is ideal.
• Ability to maintain a tidy and methodical work pace.

Responsibilities

• Deliver outstanding customer service at the trade counter.
• Maximise sales opportunities by helping customers.
• Be flexible with working hours to meet business needs.

Skills

Customer focused

Flexible and professional attitude

Excellent communication skills

Self motivated and organised

Experience in team supervision

Job description

Come and join us as a results driven Sales Supervisor on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.

As a Sales Supervisor, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Supervisor role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.

You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

• Capable of managing and delivering to a wide range of customer demands, providing the very best service
• Flexible and professional with a can do attitude
• Customer focused with the passion and drive to help our business grow
• Self motivated, enthusiastic and organised
• An excellent communicator with the ability to work accurately at pace, in a methodical and tidy manner
• Experienced with supervising and leading a team and can successfully motivate colleagues

As a Sales Supervisor, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you’ll have previous experience of overseeing a team, selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important!

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment