Sales & Finance Leader — Customer Experience

Cooks Motor Group; Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in Stockport seeks a Business Manager to drive a team and enhance customer experience. Responsibilities include boosting sales of finance products, ensuring regulatory compliance, and working collaboratively with Sales Executives for optimal customer satisfaction. The ideal candidate will have solid experience in finance solutions, exceptional communication skills, and a valid UK driving licence. The role offers attractive perks including generous annual leave, training opportunities, and a commitment to diversity.

Benefits

33 days annual leave

Exclusive retail discounts

Discounts on vehicles

Company pension scheme

Flexible working options

Healthcare support

Paid volunteer day

Share purchase plan

Training and development opportunities

Life assurance

Qualifications

• Solid experience in offering finance and insurance solutions to customers.
• Proven expertise in supervising and managing the end-to-end sales process.
• Ability to deliver outstanding customer experiences with energy and professionalism.
• Demonstrated success in meeting deadlines and achieving targets.

Responsibilities

• Drive the sale of finance and insurance products to customers.
• Identify opportunities to increase profitability through upselling.
• Assist in developing sales strategies to increase revenue and retention.
• Ensure compliance with regulatory and sales processes.
• Collaborate with Sales Executives to uphold customer satisfaction.

Skills

Finance and insurance solutions

FCA compliance

Sales process management

Customer experience delivery

Communication

Organizational skills

UK driving licence

Job description

A leading automotive retailer in Stockport seeks a Business Manager to drive a team and enhance customer experience. Responsibilities include boosting sales of finance products, ensuring regulatory compliance, and working collaboratively with Sales Executives for optimal customer satisfaction. The ideal candidate will have solid experience in finance solutions, exceptional communication skills, and a valid UK driving licence. The role offers attractive perks including generous annual leave, training opportunities, and a commitment to diversity.