Sales Executive

Ruby Group; Highampton; On-site; GBP 28,000 - 40,000; Full time

Job summary

A prominent timber supplier in the United Kingdom is looking for a Sales Executive or Sales Manager to enhance customer satisfaction and drive sales growth. Responsibilities include providing technical product information, managing inquiries, and mentoring team members. A successful candidate will possess strong sales experience and communication skills. Competitive salary and benefits offered for this full-time position.

Benefits

Competitive salary

Annual discretionary bonus

Pension scheme

28 days holiday

Onsite parking

Qualifications

• Proven track record in sales with measurable results.
• Strong ambition and passion for achieving targets.
• Sales management experience is highly desirable.

Responsibilities

• Understand customer needs and recommend suitable products.
• Provide technical product data and quality industry knowledge.
• Deliver outstanding customer service.

Skills

Sales experience

Communication skills

Time management

Numerical skills

Tools

CRM software (e.g., HubSpot)

Job description

Overview

Company: Ruby UK LTD

About Ruby

At Ruby, we take pride in delivering exceptional customer service, superior product quality, and reliable delivery to our valued customers. Specialising in timber products, we’re one of the UK’s leading manufacturers and suppliers of garden fencing, entrance gates, field gates, decking planters, and accessories.

Our mission is to ensure that every customer experiences outstanding service, from product selection to fast and dependable delivery. We’re committed to providing the highest quality timber products at competitive prices while maintaining sustainable practices. With a relentless focus on customer satisfaction, we aim to become the UK’s leading online timber supplier within the next three years.

About the Role

We’re seeking a driven Sales Executive or Sales Manager to join our team and play a pivotal role in Ruby’s ambitious growth plans. Whether you’re an experienced sales professional or someone looking to take the next step in their career, this role offers exciting opportunities for growth and development.

As part of the sales team, you’ll handle inquiries via phone, email, and live chat, delivering exceptional customer service and helping customers find the best products for their needs. A key part of your role will be providing quality industry knowledge and detailed technical product information to ensure customers have all the information they need for a smooth and confident transaction. For candidates with managerial experience, you’ll also have the opportunity to mentor team members, contribute to strategic sales planning, and lead key growth initiatives.

Key Responsibilities

• Understand customer needs and recommend suitable products.
• Provide technical product data and quality industry knowledge to assist customers in making informed decisions.
• Deliver outstanding customer service to maintain high satisfaction levels.
• Manage sales inquiries across all channels professionally and promptly.
• Develop in-depth knowledge of our product range, including new items.
• Accurately record and update sales data in line with company procedures.
• Promote cross-selling opportunities to maximise customer value.
• Contribute to marketing campaigns and sales strategies.
• For managers: Lead and mentor the sales team, set sales targets, and develop acquisition strategies to drive growth.

What We’re Looking For

• Proven track record in sales with measurable results.
• Strong ambition, drive, and a passion for achieving targets.
• Excellent communication skills (verbal, written, and listening).
• Ability to prioritize tasks and manage time effectively.
• Sales management experience is highly desirable for manager applicants.
• Experience with CRM or pipeline management software (e.g., HubSpot) is a plus.
• Strong numerical skills for accurate pricing calculations.
• Self-motivation, reliability, and a team-oriented mindset.

What We Offer

• Competitive salary based on experience and role level.
• Annual discretionary bonus.
• Pension scheme and annual salary reviews.
• 28 days holiday (including bank holidays).
• Onsite parking.
• Dynamic mix of B2B and B2C clients.

Job Requirements

• Full-time role: Monday to Friday, 8:00 AM - 5:00 PM; Saturday, 8:00 AM - 12:00 PM.
• Ability to commute to the office.
• Job Type: Full-time
• Pay: £28,000.00-£40,000.00 per year
• Additional pay: Yearly bonus, Company pension, On-site parking
• Schedule: Monday to Friday, Overtime, Weekend availability
• Location: Highampton, EX21 5LX (reliably commute or relocate before starting work)

Location: Bradford, England, United Kingdom; Barnstaple, England, United Kingdom; Wrafton, England, United Kingdom — various listings were included in the original description but are not essential to the role and have been omitted for clarity.

Job Type: Full-time

Seniorities and functions

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

Note: This description retains the core responsibilities, requirements, and offer details while removing extraneous, site-specific notices and duplicate postings found in the original text.