Sales Development Representative (Outbound)

Cuedesk; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A customer service automation company in London is seeking a motivated Outbound Sales Development Representative. The role focuses on driving new opportunities within the automotive sector through high-volume outreach and relationship building. Ideal candidates will have experience in outbound sales and strong communication skills, ready to thrive in a metrics-driven environment. The position offers a base salary plus commission and an unlimited leave policy.

Benefits

Base salary plus commission

Unlimited leave

Qualifications

• 1–2 years in an outbound-focused sales role or similar.
• Strong phone presence with excellent written communication.
• Comfortable in a metrics-driven environment.

Responsibilities

• Conduct high-volume outbound outreach to prospects.
• Research and identify key decision-makers in the automotive sector.
• Qualify prospects based on defined criteria.
• Nurture relationships with potential customers.

Skills

Outbound sales experience

Strong communication skills

Knowledge of the automotive industry

Resilience

Metric-driven mindset

Tools

HubSpot

Job description

Cue is an AI powered customer service company designed to help businesses automate their customer interactions and improve customer experience.

We are on a mission to make great customer service easy for every business.

We are looking for a driven and motivated Outbound Sales Development Representative to focus exclusively on developing new opportunities within the automotive sector. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects who fit our ideal customer profile. You will play a key role in driving top-of-funnel activity, working closely with our Account Executives to ensure meetings are high-quality, attended, and convert into revenue.

Responsibilities

• Conduct high-volume outbound outreach (calls, personalised emails, LinkedIn) to automotive dealerships, dealer groups, and related businesses.
• Research and map target accounts within the automotive ICP, identifying key decision-makers.
• Use prospecting tools and sector-specific resources to create targeted outreach lists.
• Qualify prospects against defined criteria, focusing on budget, authority, need, and timing.
• Nurture relationships with prospects over time to move them into sales-ready conversations.
• Book meetings that are attended and qualified, with clear context for AEs.
• Prepare Account Executives with detailed background on the prospect’s current situation, challenges, and priorities.
• Participate in regular pipeline review and feedback sessions with AEs to continuously improve lead quality.

Data & Reporting

• Maintain accurate and detailed records in HubSpot and other software tools
• Track all prospecting activity, call notes, and qualification details.
• Provide feedback on outreach messaging, market response, and prospect trends.

KPIs & Success Measures

• 20 Meetings booked, attended, and qualified within the automotive ICP.
• Minimum 75 quality outbound calls/day (entirely outbound; no inbound lead handling).
• 50 personalised outbound emails/day (quality over quantity).
• Conversion rate: minimum 80% of booked meetings attended and qualified.
• Consistent pipeline contribution aligned with monthly revenue targets.
• AE feedback on handover quality included in performance evaluation.

Requirements

• 1–2 years in an outbound-focused role (SDR, BDR, telesales, or similar) OR demonstrable experience engaging prospects in a fast-paced sales environment.
• Open to candidates looking to move into SaaS from industries including recruitment and remote sales.
• Experience in or knowledge of the automotive industry is highly desirable.
• Strong phone presence and excellent written communication skills.
• Resilient, coachable, and eager to learn.
• Comfortable working in a metrics-driven environment.
• Base salary plus commission
• Unlimited leave — Take leave when you need with our unlimited leave policy.

Location

• London, United Kingdom

London Area, United Kingdom