Sales Associate - Victoria's Secret, Watford

NEXT Retail Ltd.; Watford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Watford is seeking a Sales Associate to deliver exceptional customer service, provide expert bra fitting advice, and maintain store standards. The ideal candidate will have a passion for retail, excellent customer service skills, and the ability to thrive in a fast-paced environment. This role offers a dynamic atmosphere where no two days are the same, perfect for those who enjoy working in a lively team setting.

Qualifications

• Passion for retail creating unique customer experiences.
• Eager to learn customer service skills and product knowledge.
• Ability to maintain store standards and support team dynamics.

Responsibilities

• Deliver exceptional customer experience through service.
• Provide expert advice on brand bra fitting.
• Own merchandising and product presentation in store.
• Maintain store standards and compliance with procedures.

Skills

Customer Service

Retail Passion

Teamwork

Job description

SHIFTS YOU ARE APPLYING FOR: 12.25hrs p/w; Tues 16:15-20:15; Thurs 08:45-13:00; Sat 11:00-15:00

About the role

As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.

No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…

• Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till
• Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best
• Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
• Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures

About you

• Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
• Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer
• Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers
• Team Player - You are flexible, supportive and contributes to a positive working environment for all team members
• Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day