Sales Associate II - CE UK Cheshire Oaks (20-39 Hours) for - Wirral, CHW, GB - location

Coach, Inc.; Wirral; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury retail company in Wirral seeks an experienced Sales Associate to help achieve store sales and productivity goals. Candidates should have strong sales skills and prior experience in a retail service environment, preferably in luxury retail. You will represent the brand and ensure that customers' needs are consistently exceeded. This position offers opportunities for professional growth in an inclusive environment.

Qualifications

• Very good English proficiency.
• Previous experience in a retail service environment.
• Ability to communicate effectively and maneuver the sales floor.

Responsibilities

• Meet personal sales and productivity goals.
• Deliver service that meets or exceeds expectations.
• Represent the brand and exceed customer needs.

Skills

Sales skills

Customer service

Effective communication

Job description

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

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