Sales Assistant (West)

Carlisle Homes Pty; Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home building company is seeking a dynamic Sales Assistant for their Manor Lakes Display Home. The ideal candidate will excel in customer service and demonstrate strong time management skills. Responsibilities include responding to client queries and managing a CRM database. Perks include a Family Friendly Program, ongoing learning opportunities, and vibrant team celebrations. Join our motivated team and make an impact in a challenging environment!

Benefits

Paid parental leave

Learning and development opportunities

Extra annual leave after 5 years

Building and retail discounts

State of the art office workspace

Qualifications

• Previous experience in a face to face customer service role.
• Property or building industry experience preferable but not essential.
• Highly energetic and customer-focused.

Responsibilities

• Provide excellent customer service to stakeholders.
• Manage CRM database and diary.
• Maintain immaculate display homes and sales office.

Skills

Excellent customer service

Time management

Attention to detail

Teamwork

Self-motivation

Tools

Microsoft Outlook

Microsoft Word

Job description

Carlisle Homes is an Australian-owned business driven to make lives better. Building quality homes, creating strong communities, and making the build journey enjoyable is at the heart of everything we do.

We’re looking for a dynamic and enthusiastic Sales Assistant to join our team in the West. Seeking motivated professionals who will be available 5 days a week (Saturday - Wednesday), hours 11am to 5pm in our Manor Lakes Display

Based at our Display Home in the Manor Lakes, you will be responsible for the following:

• Provide excellent customer service to internal and external stakeholders
• Respond to all client queries in a professional, positive and timely manner
• CRM database and diary management
• General sales administration and other office administration to your assigned consultant
• Ensure that the display homes & display sales office are immaculate at all times

To be successful, you will possess:

• Previous experience in a face to face customer service role
• Property or building industry experience preferable but not essential
• Be highly energetic, self-motivated and customer focus with strong attention to detail
• Excellent time management and prioritisation skills
• The ability to work independently and as part of a team
• Professional, reliable and well presented
• Immediate Microsoft Outlook & Word Experience Essential

As a named Great Place to Work (not once, but five times!) our commitment to making life better for our people speaks for itself. Here’s a snapshot of our perks:

• An industry first, Family Friendly Program to support parents at all stages of the parenting journey including up to 21 weeks paid parental leave and a $250 baby bonus
• Exciting programs to support financial confidence, mental health and physical wellbeing including a virtual speaker series, Flu vaccinations, skin checks, EAP, wellbeing sessions and so many more!
• Ongoing learning and development opportunities to help you reach your full potential – whether through our highly engaging and interactive e-learning platform or formally recognised courses, we’re here to encourage your long-term growth
• Loyalty days for every year of service equating to one whole weeks extra annual leave after 5 years; and Carlisle Day – an extra day off before Melbourne Cup!
• Building discounts, supplier / trade discounts, and retail discounts with 400+ big name brands through our Carlisle Rewards platform
• Parties, award nights, mid-year/end of year events, Family Fun Day… you name it, we celebrate it! At Carlisle we believe that celebrations are a time where true connection happens, bringing even more camaraderie to our team.
• Brand new office featuring state of the art workspaces, gaming rooms, massage chairs and a rooftop sports court!

If you’re seeking a challenging environment, focused on excelling as an individual and working in a vibrant team then this could be the role for you!