Sales Assistant - Dorking

Princess Alice Hospice; Dorking; On-site; GBP 1,000 - 24,000; Part time

Job summary

A charitable organization in Dorking is looking for a friendly Sales Assistant to deliver excellent customer service. The role involves helping customers on the shop floor, supporting the Shop Manager, and promoting fundraising initiatives. Applicants must be at least 18 years old due to the requirement for lone working. This position offers 27 days’ annual leave, training opportunities, and discounts in shops, with the potential to make a real difference to patients and families supported by the charity.

Benefits

27 days’ annual leave

Training support and development opportunities

Employee Assistance Programme

Access to blue light card discount

Access to Pension Scheme

25% discount in shops

Qualifications

• Excellent standards of customer service aligned with key values.
• Ability to co-ordinate and display goods.
• Must be at least 18 years old due to lone working.

Responsibilities

• Help customers on the shop floor.
• Support the Shop Manager in generating income.
• Promote Gift Aid and fundraising initiatives.

Job description

Salary £12.21 per hour - £23,810 FTE (pro-rata for part time)

Work Pattern: Part-time - 7.5 hours per week (1 day over 7 days)

Location: Dorking

Application Deadline: Sunday, January 18, 2026

Interview Date: 27 January 2026

Job Profile

Job Summary

Are you able to deliver excellent standards of Customer Service in line with our five key values of Integrity, Compassion, Accountability, Respect and Excellence? If so, we have a role for you!

About the role

We are looking for an enthusiastic and friendly Sales Assistant at our Dorking shop, to help customers on the shop floor and support the Shop Manager to generate and maximise income to support our mission.

Some of your tasks will include:

• Co-ordinate, display and price donated goods following advice and support from the Shop Manager, as well as promoting Gift Aid and fundraising initiatives.

As well as the opportunity to join an organisation where you will be able to make a difference to our patients and their families, some of our employee benefits include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Training support and development opportunities
• Employee Assistance Programme – promoting staff wellbeing
• Access to blue light card discount
• Access to Pension Scheme
• 25% discount in our shops

As this position involves lone working, you must be at least 18 years old to be able to apply.

About us

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We’re fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

All of our vacancies except from retail are subject to a relevant DBS check.