Sales Assistant

HSL Chairs; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading furniture retailer in Edinburgh is seeking a Sales Assistant to deliver exceptional customer service in their new luxury showroom. The ideal candidate will have a warm and friendly approach, a passion for helping others, and a great eye for detail. Responsibilities include guiding customers through chair fittings and maintaining a welcoming environment. This role offers competitive pay and a supportive team culture.

Benefits

Health cash plan

Discounted shopping & gym memberships

Colleague discounts

30 days' holiday (pro rata)

Contributory pension

Discretionary bonus

Free onsite parking

Surprise events throughout the year

Qualifications

• Previous experience in retail sales and customer service is a plus.
• Willingness to work a flexible schedule including weekends.

Responsibilities

• Create a warm and memorable experience for customers.
• Guide customers through the unique chair fitting service.
• Keep the showroom tidy and welcoming.

Skills

Warm and empathetic approach

Great eye for detail

Passion for helping others

Enthusiasm and positive attitude

Team player

Job description

Base pay range

Location: Sterling Home - Edinburgh

Salary: £12.32 per hour

Hours: 24 hours per week

We’re opening the doors to a brand-new and exclusive luxury showroom located within Sterling Home. We are looking for a Sales Assistant to join our welcoming team and to be part of something exceptional. Can you deliver an unparalleled level of personalised service to introduce feel-good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.

Our feel-good benefits

• Health cash plan – cashback on dental, optical and more
• Discounted shopping & gym memberships with Westfield Rewards
• Brilliant colleague discount (friends and family too!)
• 30 days' holiday (pro rata), rising to 33 with long service
• Contributory pension and death-in-service cover
• Discretionary bonus
• Free onsite parking (at most locations)
• Lovely surprise & delight events throughout the year

What does a day in the showroom look like?

From the moment our customers enter our luxury showroom, you'll be creating a warm and memorable experience. That might mean greeting them with a smile or guiding them through our unique chair fitting service. You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep our luxury showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We’re open every day, so you’ll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.

A few things you'll need

• A warm, empathetic and friendly approach
• A great eye for detail and pride in your presentation
• A passion for people and helping others
• While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude and eagerness to learn that truly matters to us

The kind of person we love working with is

• Honest and professional
• Passionate about doing a great job
• Open to learning and feedback
• A team player who enjoys celebrating success

Training and development? We've got you.

You'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.

A little more about us

At HSL, we don’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we’re building something truly special – a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.

Ready to apply?

We would love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.