Sales and Operations Planning Manager

Brady; Weymouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global manufacturing company is seeking a leader for their sales operations team in Weymouth, UK. This fixed-term contract involves managing customer experience, optimizing sales processes through data analysis, and leading a team to drive growth. Ideal candidates will have a strong background in production planning, leadership, and data analysis. The position offers various benefits including a bonus scheme and training opportunities.

Benefits

Bonus Scheme

Life Assurance

Critical Illness Cover

Health Cash Plan

Cycle to Work Scheme

Training and development opportunities

23 days annual leave

Holiday Purchasing

Qualifications

• Experience of production planning, people leadership and managing customer experience.
• Strong problem-solving, data analytic and project skills experience.
• Strong customer focus and drive for results.

Responsibilities

• Manage and lead the sales operations team.
• Plan with the manufacturing team to meet business objectives.
• Ensure timely delivery of manufactured goods.
• Implement process improvements and establish a lean culture.
• Prepare reports on business measures and service status.

Skills

Production planning

People leadership

Customer experience management

Problem solving

Data analysis

Project management

Communication skills

Interpersonal skills

Global logistics

MS Excel

Tools

MRP or similar

RCCP

Job description

This is an opportunity to lead the operations team who manages customer experience for customer purchasing and collections of all Magicard sales from our UK, SGP and China warehouses. Optimising the sales process through data analysis, process improvement, and sales forecasting to drive revenue growth. This would be a fixed term contract for maternity cover starting from January 2026.

Key Responsibilities:

• Manage and lead the sales operations team.
• Leadership, communication, and coordination.
• Plan with the manufacturing team to meet business plan objectives and quality standards.
• Plan with the warehouse and supply chain to optimise lead times and service levels.
• Ensure timely delivery of manufactured goods.
• Ensure component inventory, output and regional hub on-hand stock according to customer demand and inventory targets.
• Establish and maintain a capacity plan to ensure the factory Operations are capable of meeting forecast demand.
• Implement process improvements and establish a lean culture.
• Prepare weekly and monthly reports on business measures and service status to give early warnings.
• Plan and lead projects with the sales team and planning.
• Coach and appraise staff, fostering a positive and motivated team environment.

Profile

• Experience of production planning, people leadership and managing customer experience.
• Strong Problem Solving, data analytic and project skills experience.
• Strong Customer Focus and drive for results.
• Excellent communication and interpersonal skills.
• Global logistics and best practice skills.
• Ability to work in matrix corporate environments with de-centralized on-site services and colleagues from across the globe.
• Self-motivated, creative and people motivator.
• Software: MS Excel, MRP or similar, RCCP

We offer

• Bonus Scheme
• Life Assurance
• Critical Illness Cover
• Health Cash Plan
• Cycle to Work Scheme
• Training and development opportunities
• 23days annual leave rising to 26 with service
• Holiday Purchasing (up to 37.5 hours per year)

Company

Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places.Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software.Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries.Brady is headquartered in Milwaukee, Wisconsin employing approximately 5,700 people in its worldwide businesses.Brady's fiscal 2022 sales were approximately $1.30 billion

Since 2021, Magicard has been a Brady Business, part of Brady Corporation, an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Established in 1993, Magicard printers are trusted to print millions of secure ID cards annually for corporates, schools, governments and infrastructure facilities throughout the World. Applications range from membership, physical and logical access control cards right through to secure IDs such as Drivers Licences and National ID cards. Magicard is distinctive as the sole player in the market managing the full process from the UK, from engineering and manufacturing to quality checks, and unmatched aftercare service. Magicard has additional sales and support centres in the United States, Europe, Dubai, South East Asia, China and India

Contact

Please apply using our ATS system, alternatively send your cv to [e-mail]