Sales Advisor

Scrivens Limited; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional optical services provider in Manchester is seeking a Sales Advisor to provide exceptional customer service and support. You will welcome customers, help them select products, and process sales. Strong communication skills and a friendly demeanor are essential for creating a welcoming environment. The position offers full training, career development opportunities, and a generous discount scheme.

Benefits

Competitive salary

Full training and support

Staff discounts on products

Family-run company culture

Career pathways into senior roles

28 days annual leave including bank holidays (pro-rata)

Qualifications

• Customer service or retail experience preferred but not essential.
• Ability to work both independently and as part of a team.
• Willingness to learn and grow in a supportive environment.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Work closely with the branch team to ensure a seamless customer journey.

Skills

Friendly attitude

Strong communication skills

Teamwork

Initiative

Basic IT skills

Attention to detail

Job description

Overview

Sales Advisor at Scrivens Opticians & Hearing Care

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What We’re Looking For

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

Advertised location: Manchester, England, United Kingdom

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