Sales Administrator

Global4 Communications Ltd; Horsham; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading technology company in Horsham is seeking a Sales Administration professional to enhance client experiences and support the sales team. The ideal candidate should possess exceptional organisational skills, strong IT proficiency, and a detail-oriented approach. This full-time role offers a salary of £27k to £30k, a variety of perks, and a supportive work environment.

Benefits

50% off broadband, free after two years

25 days holiday plus bank holidays

5 additional days leave based on service

Kudos Employee Recognition Scheme

Buy & Sell holiday allowance

Death in service benefit

Pension scheme

Complimentary fresh fruit, tea, and coffee

Friday drinks fridge

£1,000 Refer A Friend Scheme

Paid Charity leave

Qualifications

• Exceptional organisational skills including prioritisation of workload.
• Strong interpersonal and team integration skills.
• Excellent communication and listening capabilities.

Responsibilities

• Liaise with all internal departments to improve client experience.
• Work with Sales Administration for task completion.
• Confirm and process new orders with sales and projects teams.

Skills

Organisational skills

Interpersonal skills

Communication skills

IT Skills (Word, Excel, PowerPoint, Outlook)

Multi-tasking ability

Attention to detail

Numerical skills

Job description

Job Location and Details

Location – Horsham, West Sussex
Hours – 40 per week
Salary – £27k to £30k (DOE)

Employment type – Full‑time
Seniority level – Not applicable
Job function – Sales and Business Development
Industries – IT Services and IT Consulting

What will you be doing?

• Liaise with all internal departments to ensure our client experience is as smooth as possible
• Work closely alongside existing Sales Administration to ensure harmonious completion of tasks
• Confirm & process all new orders with sales team and Projects team
• Raise and monitor tickets for sales teams, including the management of any departure customers
• Monitor and log customer fault tickets – liaising with sales team and service desk
• Quality check documentation for new orders including detail within CRM to ensure complete & accurate
• Manage reporting as/where may be required including deal leasing progression
• Managing the relevant departmental inboxes and assigning as/where necessary
• Answering calls for the Sales department and assigning as/where necessary
• Diary Management including the scheduling of meeting rooms for internal meetings for the team
• Raising purchase orders where necessary and subsequent actions to conclude
• Supporting the sales team with amendments to quotations post‑survey and the re‑issue of paperwork for re‑signoff
• Maintain and update customer database and sales records
• Support the onboarding process for new clients and ensure smooth handover to account management
• Handle general office duties related to the sales function as needed

Other duties as/where required

What do we need from you?

• Exceptional organisational skills including prioritisation of workload
• Strong interpersonal skills to integrate to the team
• Excellent communication and listening skills
• Strong IT Skills including Word, Excel, PowerPoint, and Outlook
• Ability to multi‑task and work in a fast‑paced environment
• Strong attention to detail
• Excellent numerical skills

Who are Global 4?

Here at Global 4, We Love Tech and offer a range of services and products to support businesses across the whole of the UK. Our vision is to solve our clients technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy. As a forward‑thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals. Our Trustpilot rating proudly sits near‑on 5 stars in demonstration of our Exceptional Service whilst our internal processes and security are backed by ISO 9001, 14001 and 27001 accreditations! The experience we provide our clients with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all‑time high. With a clear vision and strong values, Global 4 is looking to expand its incredible team and require driven, passionate, and personable professionals to join their mission. We continue to Grow Together, investing in our people and our product offering. If you're looking for a change, for a challenge, for reward, and can Work Hard, Play Hard, now is the time to join Global 4!

What benefits will you receive?

• 50% off broadband, completely free after two years.
• 25 days holiday plus bank holidays.
• 5 additional days leave granted based upon length of service.
• Kudos Employee Recognition Scheme – Including Days Out.
• Buy & Sell holiday allowance scheme.
• Death in service benefit.
• Pension scheme.
• Complimentary fresh fruit, tea, and coffee (in Horsham office).
• Friday drinks fridge.
• £1,000 Refer A Friend Scheme.
• Paid Charity leave.