Sales Account Manager

Infoserv Systems Ltd; England; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A growing technology company in the UK seeks an experienced account manager to develop new business and build strong customer relationships. This permanent role involves account management, strategic feeding, and continuous service improvement. Ideal candidates will have 2-5 years of B2B sales experience, knowledge in the government and defence sector, and a strong IT background. The company offers competitive benefits, including substantial leave and a commitment to work-life balance.

Benefits

10% of working week for self-directed development

25 days leave excluding public holidays

Commitment to work-life balance

Great pension plan with employer contributions

Qualifications

• 2-5 years of sales experience required.
• Eligibility for Security Clearance is necessary.
• Must be a UK national and resident for five years or more.

Responsibilities

• Build long-term relationships with customers.
• Identify and develop companies for services.
• Manage accounts, invoicing, and service improvements.

Skills

B2B sales experience

Knowledge of government and defence sector

Knowledge of IT and software development

Consultancy roles in IT sector

Ability to build rapport with customers

Management of risks and issues

Problem solving

Professionalism

Ethical work

Job description

Infoserv Systems is looking for an enthusiastic and experienced account manager, to develop new business, build strong relationships and reflect the key values of the company. In return, we are offering the right person the opportunity to join a growing company, help shape its future objectives, work with a great team, who strive for an excellent work/life balance.

Role

• Build long‑term and successful relationships with Infoserv’s customers
• Identify and develop companies to sell services into
• Feed into company strategy
• Manage with other key company resources, implementing the solutions sold to customers
• Account management – setting up new accounts, invoicing and reconciliation
• Service management
• Continuous improvement of Infoserv’s services

Skills/Experience

• Previous experience in B2B sales
• Knowledge of government and defence sector
• Knowledge of IT and in particular software development
• Knowledge of consultancy roles within the IT sector
• Ability to build rapport with customers
• Management of risks and issues
• Problem solving
• Personable and represent Infoserv Systems in a professional and courteous way
• Work ethically and honestly, to Infoserv’s key principles

This role will require BBPS to be achieved before starting and candidates will need to be eligible for Security Clearance in the short‑medium term. We will only be considering UK nationals, who have been resident in the UK for five years or more.

Role Type:
Permanent

Location:
Home based – occasional company meetings in Gloucestershire

Experience:
2-5 year sales experience

Required Clearance:
BBPS minimum

Key Benefits of Working with Infoserv

• 10% of working week allocated to self‑directed personal development
• 25 days leave (Excluding Public Holidays)
• A real commitment to work:life balance
• A great pension (10% employer contribution, with 5% employee contribution)