Sales Account Executive

MSMagazin; Banbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading merchandise company in the United Kingdom seeks a Sales Account Executive to enhance client product sales and customer service. Responsibilities include processing orders, utilizing ERP systems, improving marketing processes, and managing customer accounts. The ideal candidate will be organized, detail-oriented, and possess strong communication skills, with proficiency in Microsoft Office and Excel being essential. Previous experience in merchandising and language skills in French, Italian, or German are advantageous. Competitive salary and attractive benefits are offered, including a bonus scheme and training opportunities.

Benefits

Attractive salary

Bonus scheme based on company performance

25 days holiday

Training opportunities

Car and pension salary sacrifice schemes

Paid time off for volunteering

Consultations with Fit 4 Life expert

Social events throughout the year

Exclusive company discounts

Life assurance

Qualifications

• Experience in a merchandising environment is advantageous.
• Language skills in French, Italian, or German are a plus.

Responsibilities

• Provide high level customer service, processing orders within 48 hours.
• Utilise and update ERP system and B2B websites.
• Work with sales team to improve marketing and communications.
• Prepare insights for weekly sales meetings.
• Ensure customer accounts adhere to credit terms.

Skills

Strong communication skills

Time management skills

Customer focus

Attention to detail

Proficient in Microsoft Office

Proficient in Excel

Data handling

Job description

Our Brand& business has 25 years' experience in creating merchandise collections for clients across a range of sporting sectors. We offer an end-to-end service from design, production and quality control, through to supporting sales and marketing activity and distributing collections worldwide.

Expansion into new markets has a resulted in an opportunity for an additional Sales Account Executive to join the team to support our client partners increase their product sales and improve our customer service targets.

Key Responsibilities

• Provide a high level of customer service to your client, ensuring customer orders are processed within 48 hours, stock and payment permitting, communicating any fulfilment issues to clients.
• Ensure our ERP system and B2B websites are fully utilised and updated – including sales process, customer returns, reports, stock control, fulfilment, setting up parts, setting up projects, internal sales orders etc.
• Work with Sales Team Supervisor to improve marketing and sales materials, process and communications with clients.
• Prepare for weekly sales meetings bringing a clear understanding of your account’s needs and plans (events/conferences/new product launches) and providing insight on purchasing patterns and opportunities for upselling.
• Ensure customer accounts are kept within agreed credit terms and proactively chase customer payments.
• Assist with attending events, as required.

Who are we looking for?

Our ideal candidate will be process-led and highly organised, with a strong attention to detail and experience working with data. Customer focused, you will have strong communication skills and time management skills with the ability to deal with changing priorities and be computer literate. Proficiency in Microsoft office and Excel is essential.

Prior experience within a merchandising environment would be advantageous as would French, Italian or German language skills.

What can we offer you?

• An attractive salary which will grow in line with your ongoing development and impact
• Bonus scheme based on company performance
• 25 days holiday (which increases with long service) with an opportunity to purchase extra days
• Training opportunities for continuing professional development
• Car and pension salary sacrifice schemes
• Paid time off for volunteering
• Consultations with our Fit 4 Life expert
• Social events throughout the year
• Exclusive company discounts
• Life assurance

Wereports an Equal Opportunities Employer

At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application.