Room Service Waiter/Waitress

PPHE Hotel Group; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain in Greater London is seeking a Room Service Waiter/Waitress. This role requires delivering food and drinks efficiently to guest rooms and ensuring guests have a memorable experience. The ideal candidate has prior experience in hospitality, is flexible with shifts, and is passionate about service. The position offers a competitive salary and various perks including discounted hotel rates and wellness days.

Benefits

Discounted hotel room rates

50% F&B discount

Two wellness days per year

Access to Wagestream

Recommend a Friend scheme - £750

Annual staff parties and events

Qualifications

• Previous experience as a Waiter/Waitress in a hotel.
• Fully flexible to work in shifts including Breakfast and Night Room Service.
• Ability to deliver food & drinks efficiently and friendly.

Responsibilities

• Take orders and deliver food & drinks to guest rooms.
• Ensure smooth restaurant operations.
• Exceed guests’ expectations with excellent service.

Skills

Flexibility in shifts

Passion for guest service

Efficiency in order delivery

Previous experience as Waiter/Waitress

Job description

Salary: Up to £15.50/hour (rate inclusive of TRONC)

Room Service (In-Room Dining)Waiter/Waitress for Park Plaza Riverbank London Hotel

At Park Plaza, first-class service and delicious food and drinks are as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these as aRoom Service (In-Room Dining)Waiter/Waitressare so important.

Park Plaza Riverbank London Hotelis one of our largest hotels with645bedroomswith very busyRoom Service operations.

Fixed-Term contract until August 2026.

As ourRoom ServiceWaiter/Waitress,you will receive:

• Salary:£13.04 per hour plus service charge (Up to £15.50 per hour inclusive of service charge)
• SubsidisedTravelarrangements after mid-night
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for ourRoom ServiceWaiter/Waitress, who:

• Will take orders and deliver food & drinks to the guest bedroom in an efficient and friendly manner
• Is fully flexible to work in shifts on a rota basis including Room Service Breakfast service and Night Room Service Holiday cover
• Ensures our restaurant runs smoothly, delivering memorable experiences
• Is passionate about exceeding guests’ expectations
• Has previous experience as aWaiter/Waitressin a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities perfectly complemented by award-winning restaurants and bars.