Room Attendant

WGC Limited; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading outsourced hotel services company is seeking a Room Attendant in Glasgow. This role involves cleaning and maintaining guest rooms to standards, ensuring a great guest experience. The company offers a training allowance, diverse culture, and various employee benefits including life insurance and discounted hotels. If you're dedicated and looking for career progression, apply now.

Benefits

Life Insurance

DiscountStore discounts

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Qualifications

• Experience in housekeeping or cleaning is advantageous.
• Ability to work as part of a team and independently.
• Strong communication skills.

Responsibilities

• Cleaning guest rooms to the hotel standard.
• Replenishing linen and guest supplies.
• Providing a great guest experience.
• Reporting maintenance faults.
• Ensuring safety of appliances.

Skills

Attention to detail

Time management

Customer service

Job description

Ibis Glasgow, 220 West Regent Street, Glasgow, G2 4DQ
Rate: £13.75 | Hours: Guaranteed Hours Each Week

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include:

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and deal with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215