Room Attendant

WGC Limited; Inverness; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading outsourced hotel services company in the United Kingdom is seeking a Room Attendant to support the housekeeping team. The successful candidate will be responsible for maintaining hotel standards through cleaning guest rooms, replenishing supplies, and ensuring guest satisfaction. This role offers a fixed hours contract, comprehensive benefits, and extensive training opportunities to aid in career progression.

Benefits

Life Insurance

Discounts from top retailers

Employee Assistance Programme

28 days holiday

Annual training allowance up to £10,000

Qualifications

• Experience in a housekeeping environment is preferred.
• Willingness to learn and develop within the role.
• Strong communication skills for guest interaction.

Responsibilities

• Clean guest rooms to the hotel standard.
• Replenish linen and guest supplies.
• Provide a great guest experience.
• Report maintenance faults.
• Ensure safety of appliances.

Skills

Previous housekeeping experience

Attention to detail

Customer service skills

Job description

Overview

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Ibis Budget Beaconsfield, M40 J2 SERVICES, HEDGERLEY ROAD, BURTLEY WOOD, BEACONSFIELD, HP9 2SE

Rate: £13.20 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available; Flexible hours to suit you; Life Insurance; Free access to Doctor and Legal helpline; Counselling/Wellbeing Support Service; Discounts from 50 top retailers; Training budget of up to £10,000 per year with unlimited career progression

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Role

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. If you have previous experience of working in a housekeeping environment or you are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and reporting faults to the Head Housekeeper

Benefits

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday
• Annual training allowance up to £10,000

Equal Opportunity & Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.