Room Attendant

WGC Limited; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel services provider is seeking a Room Attendant to support the housekeeping team at their Stoke on Trent location. The ideal candidate will maintain high cleaning standards, provide excellent guest experiences, and benefit from extensive training and career progression opportunities. Competitive pay and various perks including life insurance and discounts from top retailers are offered.

Benefits

Life Insurance

Discounts from top retailers

Full workplace pension scheme

28 days holiday

Low-cost health insurance

Qualifications

• Previous experience in a housekeeping environment preferred.
• Ability to maintain high cleaning standards.
• Effective communication skills.

Responsibilities

• Cleaning guest rooms to the hotel standard.
• Replenishing linen and guest supplies.
• Providing a great guest experience.

Skills

Cleaning experience

Attention to detail

Customer service

Job description

Overview

DoubleTree by Hilton Stoke on Trent, Etruria Hall, Festival Way, Stoke On Trent, ST1 5BQ

Rate: £12.27 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Role: In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include:

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

We look forward to receiving your application.