Sales assistant

Roger Vivier; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury retail brand in Greater London is seeking a Client Advisor to welcome and advise customers while promoting brand standards. The role requires luxury retail experience, preferably in leather goods or shoes. Ideal candidates will demonstrate a service-oriented mindset and an interest in fashion. Proficiency in other languages such as Italian or French is a plus. Join a team committed to high service levels and customer loyalty.

Qualifications

• Must have luxury retail experience, preferably in leather goods or shoes.
• Demonstrates dynamism, reactivity, and a service-oriented mindset.
• Possess an interest in fashion and other languages is a plus.

Responsibilities

• Welcome and advise international and local customers.
• Detect and understand the customers’ needs.
• Optimize turnover and promote the brand’s image.
• Manage stock and optimize inventory according to processes.
• Drive client relationships and build customer loyalty.

Skills

Luxury retail experience

Dynamism

Reactivity

Service-oriented

Interest in fashion

Other languages (Italian, French, Mandarin)

Job description

As a Client Advisor for Roger Vivier‑Tod's Group, your missions will be:

• Welcome and advise international and local customers
• Detect and understand the customers’ needs
• Optimize the turnover
• Promote the brand’s image and standards/ know the range/array of products displayed/offered
• Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes
• Drive a high level of service through the development of client relationship/ Build customer loyalty

Qualifications

• Luxury retail experience, preferably in leather goods/shoes
• Dynamism, reactivity, service and result-oriented
• Interest in fashion
• Other languages a plus (Italian, French, Mandarin,...)

Please send CV attached

TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.

Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.