Roadside Technician - Norwich

RAC; Norwich; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

A well-known roadside assistance provider is seeking a Roadside Technician to deliver mechanical roadside repairs and diagnostics across the UK. With a competitive base salary of £35,000 and potential earnings of up to £60,000 through performance bonuses, the role offers flexibility with demand-led shifts. Required qualifications include a Level 2 light vehicle maintenance qualification and a full UK driving licence. Benefits include generous holidays, pension contributions, and employer-provided tools and support.

Benefits

Free RAC Ultimate breakdown cover

Generous holidays – 23 days plus bank holidays

Pension & life cover with up to 6.5% matched contributions

Wellbeing support helpline

Exclusive discounts on tools and tech

Qualifications

• Level 2 light vehicle maintenance qualification or equivalent required.
• Proven technical and electrical diagnostic experience.
• Full UK driving licence required.

Responsibilities

• Deliver expert mechanical roadside repair and vehicle diagnostics.
• Provide emergency breakdown support across the UK.
• Ensure outstanding member service during roadside assistance.

Skills

Technical expertise

Customer-focused approach

Electrical diagnostics

Education

Level 2 light vehicle maintenance qualification

Job description

Overview

Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive:

• A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
• Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.

Responsibilities

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.

We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.

No CV required when you apply – it's easier than ever to start your journey with us.

Qualifications

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence

Benefits

• Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
• Generous holidays – 23 days plus bank holidays (rising to 25 with service)
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
• Wellbeing support – 24/7 confidential support helpline for you and your family
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal