Retirement Community Engagement & Activities Lead

Sanctuary Group; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A not-for-profit organization in East Midlands is seeking a Customer Supporter for its Retirement Communities Service. The role involves providing front of house reception duties, developing activities for customers, and maintaining a clean environment. Applicants should have good interpersonal skills and be willing to pursue an NVQ2 in Health and Social Care. The position offers excellent benefits including up to 30 days paid holiday, a pension scheme, and opportunities for flexible working. Join a team dedicated to supporting customers on their pathway to independence.

Benefits

At least 25 days paid holiday, rising to 30 days after 5 years

Pension scheme with employer contributions

Variety of online discounts and rewards

Health and well-being plans

Life assurance

Family friendly arrangements

Qualifications

• Previous experience working with a similar customer group is desirable.

Responsibilities

• Provide front of house reception duties.
• Develop innovative and varied individual and group activities.
• Promote and evaluate activities for customers.
• Assist customers to maintain integration into the wider community.
• Ensure a clean and comfortable environment.

Skills

Experience of developing and leading customer involvement activities

Good interpersonal and customer care skills

Experience with working to deadlines and prioritising workloads

Basic Microsoft Word and Excel skills

Education

NVQ2 in Health and Social Care or willingness to work towards it

Literacy and numeracy equivalent to at least GCSE Grade C in English and Maths

Job description

A not-for-profit organization in East Midlands is seeking a Customer Supporter for its Retirement Communities Service. The role involves providing front of house reception duties, developing activities for customers, and maintaining a clean environment. Applicants should have good interpersonal skills and be willing to pursue an NVQ2 in Health and Social Care. The position offers excellent benefits including up to 30 days paid holiday, a pension scheme, and opportunities for flexible working. Join a team dedicated to supporting customers on their pathway to independence.