Retail Team Leader - Inspire & Drive Excellence

Whsmithcareers; Dundee; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail leader in Dundee is seeking a Team Leader to inspire and guide the team towards exceptional customer service and business objectives. The ideal candidate will have leadership experience in a fast-paced retail environment, a strong ability to motivate teams, and a commitment to creating a supportive workplace culture. Responsibilities include supporting employee development and ensuring operational excellence in the store. The position offers a competitive salary, benefits, and a rewarding work environment.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Wellbeing support

Qualifications

• Current or recent leadership experience in retail or similar.
• Able to engage and build relationships within the team.
• Experience motivating teams to deliver results.

Responsibilities

• Lead and inspire the team to provide excellent customer service.
• Create a culture of learning and recognition.
• Support employee training and development.

Skills

Leadership experience

Effective communication

Flexibility

Team motivation

Understanding of KPIs

Job description

A retail leader in Dundee is seeking a Team Leader to inspire and guide the team towards exceptional customer service and business objectives. The ideal candidate will have leadership experience in a fast-paced retail environment, a strong ability to motivate teams, and a commitment to creating a supportive workplace culture. Responsibilities include supporting employee development and ensuring operational excellence in the store. The position offers a competitive salary, benefits, and a rewarding work environment.