Retail Team Leader: Customer Service & Sales Growth

JD Sports Fashion Plc; United Kingdom; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading sports fashion retailer in the United Kingdom is seeking a Supervisor to join its Junior Management team. Your role involves providing managerial support, ensuring high levels of customer service, and aiding in the supervision of staff. Responsibilities include driving sales targets, training new employees, and maintaining visual merchandising standards. This position offers a competitive salary and a range of benefits including a company discount and professional development opportunities.

Benefits

Monthly discretionary bonus schemes

25% company discount

Health cash plans

Discounted Gym memberships

Access to development courses

Access to counselling services

Qualifications

• Previous supervisory or Team Leader experience in a fast-paced retail environment.
• Strong communication skills and attention to detail.
• Passion for retail and understanding of the latest trends.

Responsibilities

• Deliver excellent customer service and resolve complaints.
• Drive and exceed sales targets through monitoring and analysis.
• Train and develop new staff according to company standards.

Skills

Previous supervisory or Team Leader experience

Passion for retail and understanding of trends

Experience in coaching and mentoring

Strong communication skills

Attention to detail

Promoting company values

Job description

A leading sports fashion retailer in the United Kingdom is seeking a Supervisor to join its Junior Management team. Your role involves providing managerial support, ensuring high levels of customer service, and aiding in the supervision of staff. Responsibilities include driving sales targets, training new employees, and maintaining visual merchandising standards. This position offers a competitive salary and a range of benefits including a company discount and professional development opportunities.