Retail Shift Manager: Lead, Coach & Drive Sales

Sainsbury's Supermarkets Ltd; Inverness; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading retail company is seeking an Argos Shift Manager in Inverness, responsible for managing shifts, inspiring teams, and ensuring high-quality customer service. Key responsibilities include overseeing daily operations, driving sales, and coaching colleagues. The ideal candidate will have solid leadership skills and a growth mindset, with a proven record in enhancing sales and customer satisfaction. Competitive benefits such as employee discounts, generous holiday entitlement, and wellbeing support are included.

Benefits

10% discount on shopping

Free food and hot drinks

Generous holiday entitlement

Qualifications

• Experience of organizing and planning for a fast-paced operation.
• Strong track record of delivering outstanding customer service.
• Ability to provide coaching and on-the-spot guidance to team members.

Responsibilities

• Manage shifts and inspire teams within Argos stores.
• Ensure resource allocation for day-to-day tasks.
• Drive sales and profitability while maintaining compliance.

Skills

Organizational skills

Leadership

Commercial awareness

Customer service

Motivational skills

KPI delivery

Job description

A leading retail company is seeking an Argos Shift Manager in Inverness, responsible for managing shifts, inspiring teams, and ensuring high-quality customer service. Key responsibilities include overseeing daily operations, driving sales, and coaching colleagues. The ideal candidate will have solid leadership skills and a growth mindset, with a proven record in enhancing sales and customer satisfaction. Competitive benefits such as employee discounts, generous holiday entitlement, and wellbeing support are included.