Retail Security Specialist – Deterrence, Safety & Service

OCS Group; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facilities management company in Glasgow is seeking a Retail Security Officer to ensure a secure shopping environment. Key responsibilities include acting as a visible deterrent to theft, monitoring security equipment, and providing excellent customer service. The ideal candidate holds a valid SIA License and possesses strong observational and communication skills. Flexibility for varying shifts, including evenings and weekends, is required. This position offers opportunities for professional development in an inclusive and supportive environment.

Qualifications

• Valid SIA License – Door Supervisor (DS) or Security Guarding required.
• Strong observational skills with the ability to identify suspicious behaviour.
• Proven ability to handle difficult situations calmly and professionally.
• Excellent verbal and written communication skills for reporting.
• Proactive and professional approach to ensuring safety and security.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Act as a visible security presence within the store.
• Conduct regular patrols of the store premises.
• Monitor CCTV and respond to suspicious activities.
• Respond to alarms and incidents promptly.
• Complete detailed incident and observation reports.
• Liaise with store management to address security concerns.

Skills

Observational skills

Verbal communication

Professionalism

Job description

A leading facilities management company in Glasgow is seeking a Retail Security Officer to ensure a secure shopping environment. Key responsibilities include acting as a visible deterrent to theft, monitoring security equipment, and providing excellent customer service. The ideal candidate holds a valid SIA License and possesses strong observational and communication skills. Flexibility for varying shifts, including evenings and weekends, is required. This position offers opportunities for professional development in an inclusive and supportive environment.