Retail Sales Assistant: Career Growth & Customer Experience

JD Sports Fashion Plc; Basildon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A major retail company in Basildon is seeking an enthusiastic Sales Assistant to deliver exceptional customer service and help achieve sales targets. The ideal candidate should possess a positive attitude for a fast-paced retail environment and strong interpersonal communication skills. This role includes responsibilities such as maintaining store standards, upselling products, and resolving customer inquiries. Benefits include substantial company discounts, career development courses, and health plans.

Benefits

25% off products in-store and online

Exclusive retail offers and discounts

Access to health and well-being advice

Health cash plans

Internal development courses

Discounted gym memberships

Incremental holiday allowance

Qualifications

• Ability to enthusiastically face challenges and learn new skills.
• Experience in customer-focused retail environment is preferable.
• Confident interpersonal skills, thriving in customer engagement.

Responsibilities

• Provide exceptional customer service by greeting customers warmly.
• Drive and exceed sales targets using in-store devices.
• Maintain high visual and merchandising standards.
• Upsell and cross-sell products to maximize sales opportunities.
• Address and resolve customer queries professionally.

Skills

Positive attitude towards fast-paced retail

Interpersonal communication skills

Flexibility to work various shifts

Job description

A major retail company in Basildon is seeking an enthusiastic Sales Assistant to deliver exceptional customer service and help achieve sales targets. The ideal candidate should possess a positive attitude for a fast-paced retail environment and strong interpersonal communication skills. This role includes responsibilities such as maintaining store standards, upselling products, and resolving customer inquiries. Benefits include substantial company discounts, career development courses, and health plans.